Senior Associate, Benefits

Location: Wroclaw, Lower Silesian, Poland; partially remote

Company

hirify.global runs and reimagines mission-critical technology systems for leading businesses, using AI-powered insight to support smarter decisions and faster innovation.

What you will do

• Administer end-to-end employee benefit programs across all Polish entities, including enrollments, life events, and eligibility changes in Workday.
• Monitor and resolve Tier 2 employee benefit inquiries and service requests in ServiceNow or similar case management workflows.
• Manage operational relationships with external benefit vendors, including service quality, exceptions, service levels, and invoice coordination with Procurement and Finance.
• Collaborate with HR Services, Onboarding, Offboarding, HR Operations, and Payroll teams to support accurate data exchanges and payroll deductions.
• Support Workday Benefits rollout and global payroll integration through user testing, input validation, and data verification.
• Coordinate annual open enrollment and maintain procedures, documentation, employee self-service articles, and compliance with Polish benefits policies.

Requirements

• 1–3 years of hands-on experience in benefits administration, total rewards, human resources, or payroll operations.
• Practical experience administering employee benefit programs and maintaining employee records in core HR systems, particularly Workday.
• Experience managing employee requests, ticket queues, and case escalations using ServiceNow or similar tools.
• Working knowledge of Polish labor regulations, statutory benefit requirements, and local market benefit offerings.
• Native or bilingual Polish proficiency in written and spoken communication for advising local employees and handling Polish documentation.
• Professional working proficiency in English, written and spoken, for daily collaboration with regional HR teams, international management, and external partners.
• Strong organizational skills and attention to detail, with experience maintaining data integrity and handling confidential employee information.

Nice to have

• Experience in a shared services center or multinational enterprise environment.
• Practical understanding of payroll processes and benefit-related payroll deductions.
• Experience supporting HR system implementations, UAT, or vendor transitions.
• Experience interacting with external benefit providers, tracking service levels, or coordinating vendor invoices.
• Working knowledge of an additional European language.

Culture & Benefits

• Hybrid-friendly and supportive work environment focused on well-being, inclusion, empathy, and belonging.
• Be Well programs supporting financial, mental, physical, and social health.
• Personalized development goals, career-path tools, continuous feedback, and learning opportunities.
• Access to certifications with Microsoft, Google, and Amazon, coaching, and hands-on experience.