Sr. Field Adjuster, Homeowner Claims - San Jose, CA (Local)

Location: Remote, San Jose, California, United States; local travel and travel for team or divisional meetings are required. Applicants must have indefinite authorization to work in the United States.

Salary: $43.21–$57.60 per hour depending on work location; national average hourly rate is $43.21–$48.01. Eligible roles may receive an annual discretionary bonus of up to 10% of eligible pay.

Company

hirify.global is a US personal lines property and casualty insurer serving AAA members with automobile, home, and related insurance products.

What you will do

• Investigate and evaluate moderate-to-high-severity homeowner property claims in the field and virtually.
• Meet with insured parties or third parties, photograph and inspect damaged dwellings, structures, and personal property.
• Determine repair scopes and prepare repair bids using Xactimate.
• Negotiate agreed repair costs with insured parties and contractors, follow repairs through completion, and settle covered damages.
• Investigate causes of loss with experts when needed and maintain regulatory-compliant claim correspondence.
• Coordinate independent adjuster assignments and participate in required travel, meetings, and cross-team business needs.

Requirements

• 6+ years of related professional experience, with transferable skills.
• 4+ years of claims experience, preferably focused on homeowner claims.
• High school diploma required; a related bachelor's degree or higher may substitute for 2 years of experience.
• Knowledge of the Xactimate repair estimating system.
• Knowledge of homeowner policies and procedures.
• Valid driver's license and insurable driving record, or alternative transportation to safely move large or heavy equipment between sites.

Nice to have

• Bachelor's degree or a combination of education and experience.
• 2+ years of field experience.
• Knowledge of home construction.

Culture & Benefits

• Remote-first flexible workplace with primarily home-based work and flexibility to work from CSAA offices.
• Annual bonus eligibility for most roles and a 401(k) with company match.
• Career development supported by leaders and mentors.
• Inclusive culture with employee resource groups, volunteering, and opportunities to contribute to community-focused work.
• Reasonable accommodations are available for qualified applicants and employees with disabilities or other limitations.
• Visa sponsorship is not provided; applicants must not require current or future immigration support.

Hiring process

• Selected applicants will have a preliminary call to discuss the role and the location-based salary or hourly range.
• Application and recruiting communications are conducted by email.