Sales Development Representative, Customer Base (SaaS)

Location: Hybrid remote in Austin, Texas or Tampa, Florida, United States; in-office Monday, Tuesday, Thursday, and Friday.

Company

Develops a unified IT operations platform for endpoint management, autonomous patching, backup, and remote access, serving nearly 40,000 customers in more than 140 countries.

What you will do

• Manage relationships with a predefined group of large and important customers.
• Connect with stakeholders ranging from support agents to CISOs, educate clients, and qualify leads.
• Use consultative phone skills to communicate clearly, listen actively, inspire confidence, and overcome objections.
• Use Salesforce to document activities, maintain accurate opportunity forecasts, and communicate opportunity information.
• Meet outbound call targets and/or call-time goals while supporting continued business growth.

Requirements

• Excellent verbal communication skills.
• Energetic, self-motivated approach and comfort working in an international environment.
• Proven record of meeting minimum outbound call targets and/or call-time goals.
• Organized, detail-oriented, and thorough in follow-up.
• Proficiency with technology and ability to work with several tools.
• Ability to multitask, work independently, and prioritize tasks.

Culture & Benefits

• Collaborative, kind, and curious work community.
• Full-time hybrid remote work arrangement.
• Medical, dental, and vision insurance.
• 401(k) plan and unlimited paid time off.
• Opportunities for growth and advancement.
• This position is not eligible for visa sponsorship.