Renewal Specialist (EdTech)

Location: Remote, US. Must reside and work within the United States; ideally within the assigned territory/time zone.

Company

Develops literacy curriculum software for preK–12 schools and districts.

What you will do

• Own the full renewal cycle for an assigned portfolio of school and district accounts, from outreach through close and purchase-order receipt.
• Build customer relationships, secure multi-year commitments, provide renewal quotes, and negotiate terms with decision makers.
• Identify cross-sell, upsell, and Professional Learning opportunities and coordinate referrals with Account Executives and other counterparts.
• Review contracts, verify user counts, and ensure compliance with licensing agreements.
• Use Salesforce CRM to manage the renewal pipeline, maintain account accuracy, and improve forecast accuracy.
• Collaborate with Sales leadership, Customer Success, and Operations; demonstrate products and analyze usage, adoption, and account trends when needed.

Requirements

• 1–3 years of experience in sales, sales support, renewals, or a quota-carrying role.
• Proven ability to manage a sales process, negotiate renewals, and close business.
• Strong organizational and time-management skills, attention to detail, and ability to work in a high-volume, fast-paced remote environment.
• Excellent communication and interpersonal skills, including comfort engaging decision makers and tailoring messaging to different stakeholders.
• Self-motivated, adaptable, and proactive in solving problems and improving workflows.
• Experience using Salesforce CRM and proficiency with Microsoft Office or Google Suite.
• Ability to quickly learn technology tools and demonstrate products.
• Passion for education and commitment to improving literacy outcomes.

Nice to have

• Experience in SaaS, EdTech, or subscription-based renewals.
• Familiarity with K–12 school and district buying cycles.
• History of meeting or exceeding renewal or sales targets.

Culture & Benefits

• Remote-first work environment with flexibility and trust to balance work with life.
• Reliable cable or fiber-optic broadband connection required for remote work, with minimum speeds of 10 Mbps download and 5 Mbps upload.
• Video-based interviews and ongoing virtual meetings require active camera participation.
• Reimbursement is available for setting up a home or remote office.
• Reasonable accommodations are available during the recruiting process for qualified individuals with disabilities.

Hiring process

• Participate in video-based interviews with the camera on.
• Use of note-taking tools, reference materials, or AI-powered tools during interviews or other selection activities is prohibited unless approved in writing in advance; accommodations can be discussed with the Talent Acquisition team.