Community General Manager II, Imperial Service

Location: Burlington, Ontario, Canada; on-site full-time at 3111 Appleby Line. Candidates must be legally eligible to work at the specified location and may need a valid work or study permit.

Company

hirify.global is a relationship-oriented bank focused on helping clients achieve their ambitions through financial products, advice, and client service.

What you will do

• Lead and coach client-facing Leaders, Advisors, and Representatives across the banking centre and other banking centres in the community.
• Build a capable, motivated, and high-performing team through proactive talent management, coaching, and employee development.
• Deepen client relationships by understanding financial needs and providing appropriate advice, products, and solutions.
• Monitor banking-centre performance, implement action plans to address gaps, and collaborate with partners to maximize market opportunities.
• Ensure effective operations, processes, controls, compliance, and risk management while safeguarding clients and shareholders.
• Promote hirify.global in the community, develop client relationships, recruit aligned employees, and support the resolution and escalation of client complaints.

Requirements

• Experience leading diverse, high-performing teams and developing and coaching employees.
• Current accreditation and good standing with a Mutual Funds License through the Canadian Securities Course or Investment Funds In Canada.
• Strong client focus, relationship-building, influencing, accountability, and leadership skills.
• Ability to collaborate across multiple client offers, manage performance, identify business gaps, and deliver results.
• Ability to advocate for clients and hirify.global, embrace change, and continuously improve ways of working.
• High standards, genuine care in professional relationships, and alignment with hirify.global values.

Nice to have

• Branch Compliance Officer’s Course (BCO).
• Branch Managers Examination Course (BME).
• Conducts & Practices Handbook (CPH).
• Wealth Management Essentials (WME).
• Certified Financial Planner (CFP) designation.

Culture & Benefits

• Full-time on-site employment with a 37.5-hour work week.
• Competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, employee share purchase plan, and vacation offering.
• Wellbeing support and MomentMakers, a social points-based recognition program.
• Accessible and inclusive candidate and employee experience.
• Purpose Day, a paid day off dedicated to growth and development.
• Inclusive workplace culture with tools and spaces designed to support collaboration and innovative client solutions.

Hiring process

• The role is actively recruiting unless stated otherwise.
• An attribute-based assessment and other skills tests may be required, including French proficiency testing where applicable.
• Artificial intelligence tools may be used during recruitment.