Senior HR Generalist (People Experience Consultant)

Location: San Mateo, California, United States; hybrid, with office attendance twice a week.

Base pay: $154,100–$231,100 USD per year; eligible for a bonus package.

Company

hirify.global is the consumer entertainment brand of Sony Interactive Entertainment, delivering gaming hardware, network services, and entertainment experiences to more than 100 million people.

What you will do

• Deliver operational and strategic HR support to People & Places Business Partners and client groups across Business and Product, Legal, Finance, and AMER populations.
• Support workforce planning, organizational design, talent and performance cycles, compensation planning, engagement activity, and manager coaching.
• Own Tier 2 employee and manager escalations, coordinating with Payroll, Benefits, Compensation, Mobility, Employee Relations, Legal, and other centers of excellence.
• Manage complex employee lifecycle activity, including organizational changes, international transfers, relocations, performance processes, terminations, severance, post-exit questions, and Workday transactions.
• Coordinate multi-region workforce change projects, including impact data, project plans, communications, exit documentation, quality assurance, notification-day execution, and follow-up.
• Maintain accurate trackers, process documentation, employee data, ServiceNow cases, dashboards, and shared sources of truth while improving workflows with digital tools and AI.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 7+ years of progressive HR generalist, HR operations, or HRBP-support experience in a fast-paced, high-tech, creative, or entertainment environment.
• Experience partnering with senior HR and business leaders and coordinating work across HRBPs, Employee Relations, Legal, Payroll, Compensation, Benefits, Mobility, Talent, and HR Technology.
• Strong business and commercial acumen, curiosity, and learning agility.
• Experience managing sensitive employee matters, performance concerns, workforce changes, terminations, and post-exit issues with discretion and sound judgment.
• Working knowledge of U.S. employment laws and federal and state regulations; international population support experience is strongly valued.
• Strong Workday capability covering employee data changes, organizational transactions, approvals, reporting, and audit-minded quality control.
• Strong AI skills, including developing and deploying tools for individual and People Experience Consultant team use.
• Experience with ServiceNow or another HR case-management platform, including case ownership, escalation, documentation, and stakeholder communication.
• Advanced organizational and project-management skills, with the ability to manage confidential workstreams, deadlines, trackers, and stakeholders accurately.
• Strong data literacy, including auditing information, maintaining a source of truth, producing reports or dashboards, and translating data into decisions and process improvements.
• Excellent written and verbal communication skills for manager guidance, process documentation, employee communications, and executive-ready updates.
• Comfort operating in a global, matrixed environment and taking initiative where ownership, processes, or handoffs are not fully defined.
• Strong Microsoft Word, PowerPoint, and Excel skills, with practical experience using AI and digital tools to improve HR service delivery.

Nice to have

• PHR, SHRM-CP, or equivalent professional HR certification.
• Experience in the games, technology, media, or entertainment industry.
• Experience supporting engineering, product, finance, legal, or other complex client groups.
• Experience coordinating reductions in force, restructuring, global performance and compensation cycles, or international employee processes.
• Experience developing SOPs, dashboards, AI-enabled tools, or other scalable HR solutions.

Culture & Benefits

• Hybrid working arrangement with office attendance twice a week.
• Medical, dental, and vision coverage.
• Matching 401(k), paid time off, and wellness program.
• Employee discounts on Sony products.
• Equal opportunity and inclusive workplace with Fair Chance hiring practices.

Hiring process

• Background checks are conducted at the offer stage and may include criminal background checks for some roles.
• Personal information is processed to support pre-employment checks.