Principal Technical Program Manager (SaaS)

Location: Hybrid in Lowell, Massachusetts, United States; requires three or more days per week in the office.

Salary: $169,400–$241,400 annual base pay, plus potential performance-based bonus and restricted stock unit awards.

Company

hirify.global provides a workforce operating platform combining HR, payroll, workforce management, reporting, compliance updates, and AI-driven insights for growing organizations.

What you will do

• Lead strategically significant, cross-functional programs across Product, Engineering, and business functions for hirify.global Ready.
• Translate strategic objectives into integrated execution across product, technology, operations, and business workstreams.
• Develop recommendations, frame tradeoffs, challenge assumptions, and drive decisions through ambiguity.
• Manage dependencies, risks, decisions, readiness, and stakeholder alignment from discovery through delivery and operationalization.
• Ensure solutions address architecture, integrations, data, security, performance, scalability, resiliency, disaster recovery, observability, and operational support.
• Establish scalable operating practices, measurement mechanisms, ownership models, and continuous improvement across software delivery.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or a related field.
• 8+ years of Program Management or similar program leadership experience, including leading complex software initiatives in a SaaS environment.
• Experience leading cross-functional initiatives from definition and discovery through delivery, launch, and operationalization.
• Strong technical and product literacy covering architecture, integrations, scale, performance, resiliency, and operational implications.
• Strategic thinking and problem-solving skills, including developing recommendations, navigating ambiguity, and driving decisions.
• Strong business acumen and the ability to connect technical execution to customer value and business outcomes.
• Excellent leadership, influence, and communication skills, including creating alignment and accountability across senior stakeholders without direct authority.
• Experience adapting and improving modern software delivery practices, including Kanban, flow-based delivery, automation, and continuous improvement.
• AI-forward mindset with the technical curiosity and adaptability to adopt and help shape AI-enabled and increasingly agentic ways of working.
• Ability to perform in a hybrid-office role requiring three or more days per week in the office.

Nice to have

• Master's degree in Computer Science, Engineering, Business, or a related field.
• Experience launching and operationalizing new software products, business capabilities, or lines of business with scalable operating mechanisms.
• Experience with third-party ecosystems, commercial partnerships, or partner integrations in a SaaS or software product environment.
• Experience leading initiatives where product, technical, commercial, and operational requirements emerge through discovery across multiple business functions.
• Experience with large-scale system architecture and complex integration environments.
• Experience applying AI or automation to software delivery, Program Management, operational processes, or decision support.
• Customer-centric, systems-oriented problem-solving experience, including challenging assumptions and leading through uncertainty.
• Experience with JIRA, Confluence, and Power BI.

Culture & Benefits

• Work in a Product organization that partners across Product, Engineering, and business functions.
• Flexibility, benefits, and team-based collaboration are provided.
• Employees may participate in a performance-based bonus plan and receive restricted stock unit awards.
• Work contributes to a workforce operating platform used by tens of millions of workers and 80,000 organizations.