Sr. Associate, Workplace Experience

Location: Toronto, ON, Canada; onsite five days a week at the new Toronto office.

Base pay: $54,400–$68,000 per year in Toronto.

Company

hirify.global is an IT solutions provider serving U.S. commercial and SMB organizations and the Canadian market through secure cloud, AI, software, and digital workplace solutions.

What you will do

• Manage day-to-day workplace activities across approximately 250,000 sq. ft. and 15 flexible real estate markets, maintaining facilities and provisioning standards.
• Own the work order ticketing system, coordinate repairs and AV support, and communicate closures, repairs, services, and amenities.
• Manage vendors and service providers, including SLAs, onboarding, purchase orders, invoicing, janitorial, HVAC, maintenance, food and beverage, furniture, parking, pest control, moving, and ergonomic services.
• Administer workplace accounting documentation and budget activities, and support small to medium OPEX projects such as office refreshes, relocations, and decommissions.
• Support new offices and AV fit-outs, administer AV, booking, digital signage, and physical security systems, and coordinate with WWT colleagues and vendors.
• Support health, safety, wellness, sustainability, onboarding, offboarding, and workplace events, including emergency response plans and Workplace 101.

Requirements

• 5+ years of workplace or facilities management experience in a similar environment.
• Proactive, detail-oriented, self-driven, and able to work effectively without regular supervision.
• Ability to stay calm under pressure and adapt in a fast-moving environment.
• Experience creating, improving, and maintaining workplace and facility processes.
• Strong Microsoft suite skills and experience with workplace technology such as AV, booking systems, and security platforms.
• Exceptional organization and multitasking skills, with the ability to manage competing priorities.
• Strong customer service and communication skills, with a professional and personable approach.
• Team-player and self-starter mindset, flexibility to support varied hours, and ability to handle heavy objects weighing 25 to 50 lbs.
• Ability to work onsite five days a week at the new Toronto office.

Culture & Benefits

• Collaborative, supportive, and innovation-focused work environment.
• Flexible planning of workdays and an inclusive culture supporting diversity, inclusion, belonging, and authenticity.
• Great Place to Work recognition in Canada and the United States.
• Competitive benefits available from day one.
• Remote onboarding, digital interviewing, and accommodation support during recruitment and hiring.
• Criminal record check, education verification, and reference checks are conducted before starting.

Hiring process

• Digital interviewing is used for applicants.
• Artificial intelligence may support screening, assessment, selection, or ranking, with human review before employment decisions.
• Pre-employment checks include a criminal record check, education verification, and reference checks.