Business Operations Associate

Location: Hybrid in New York, NY; the NYC office is used 3+ days a week.

Salary: $100,000–$140,000 annually, plus equity and commission.

Company

hirify.global is a rapidly growing enterprise software company scaling its business operations.

What you will do

• Own and improve workflows across billing, contracting, vendor management, sales operations, and customer operations.
• Lead cross-functional operational projects from business need identification through completion.
• Improve CRM data quality, reporting, and workflows to provide visibility into pipeline, revenue, and customer activity.
• Evaluate commercial documentation and operational data, resolve issues, and provide recommendations to stakeholders.
• Manage customer due diligence and other commercial requirements across teams.
• Develop analyses, reporting, automation, and process improvements that support business performance and scalability.

Requirements

• Relevant experience in business operations, finance, consulting, or a similarly analytical and execution-oriented role; most candidates are expected to have 2–4+ years of experience, while demonstrated capability is valued over a specific tenure.
• Experience owning projects or processes independently and delivering measurable improvements.
• Strong analytical skills and practical business judgment, with comfort using spreadsheets, business systems, and operational data.
• Ability to move between detailed execution and broader process design as the business grows.
• Clear communication, effective relationship-building, and the ability to drive progress across teams.
• Comfort interpreting contracts, policies, and financial information, handling sensitive matters, and recognizing when specialist input is needed.
• Ability to bring structure to ambiguity, prioritize effectively, and take accountability for outcomes.
• Thoughtful use of AI and automation to improve how work gets done.
• Resilient, empathetic, accountable, and low-ego approach to collaboration.

Nice to have

• Revenue operations or sales operations experience, including hands-on CRM administration, reporting, and workflow automation.
• Familiarity with HubSpot.
• Experience in B2B SaaS, fintech, or a regulated industry.

Culture & Benefits

• Meaningful work with direct visibility into company priorities and decisions.
• Close partnership with senior leaders and opportunities to influence company operations.
• Broad exposure across business functions with scope and responsibility that can grow over time.
• 100% employee health insurance coverage and 50% dependent coverage.
• Monthly wellness stipend, PTO, 401(k) plan, and parental leave.
• Hybrid work environment centered around the NYC office.