Revenue Operations Analyst (AI/SaaS)

Location: Remote within the USA

Salary: $110,000–$137,000 for locations outside San Francisco, New York City, and Seattle; $120,000–$148,000 in San Francisco, New York City, and Seattle. Equity and bonus are also offered; listed ranges reflect base salary only.

Company

Deepgram provides real-time voice AI APIs and self-hosted or on-premises software for speech-to-text, text-to-speech, and production-grade voice agents.

What you will do

• Support and improve quote-to-cash workflows covering CPQ, order forms, contract changes, subscriptions, entitlements, and downstream system updates.
• Partner with Finance and GTM Engineering on usage, billing, monetization, and reconciliation workflows across CRM, product, billing, and finance systems.
• Operate Salesforce and other GTM systems by building reports, dashboards, flows, automations, and system enhancements.
• Maintain data quality and governance across accounts, opportunities, contracts, usage, renewals, and customer records.
• Troubleshoot GTM systems and process issues, identify root causes, and improve workflows through automation and AI-enabled solutions.
• Support forecasting, routing, territory, quota, and commission systems, while partnering on requirements, testing, implementation, documentation, and ongoing optimization.

Requirements

• 3–4+ years of experience in Revenue Operations, GTM Systems, Sales Operations, Business Systems, or a related role.
• Strong hands-on Salesforce experience, including reporting, flows, automation, and data management.
• Experience working across CRM, CPQ, billing, contract, or other GTM systems.
• Strong analytical and problem-solving skills with high attention to detail.
• A track record of improving workflows rather than only executing existing processes.
• Comfort using AI and automation tools to reduce manual work and improve operations.
• Ability to work cross-functionally across GTM, Finance, and technical teams.

Nice to have

• Experience in a usage-based or consumption-based business.
• Experience with CPQ and contract-generation tools.
• Familiarity with billing or metering systems.
• SQL or experience working with GTM or customer data.
• Experience with Claude, Cursor, n8n, Workato, Retool, or similar automation environments.
• Experience in a high-growth SaaS or AI company.

Culture & Benefits

• Remote work within the USA.
• Equity and bonus are offered in addition to base salary.
• An AI-first working environment requires active use and experimentation with advanced AI tools.
• The role operates in a rapidly changing environment that values adaptation, experimentation, and continuous learning.