Customer Success Manager (Performance Marketing)

Location: Remote - USA

Salary: USD$72,000.00–USD$88,000.00 per year

Company

hirify.global operates the TUNE Partner Marketing platform for online, mobile, affiliate, partner, and performance marketing.

What you will do

• Own a book of business and serve as the main point of contact for current clients.
• Build trusted, consultative relationships focused on optimizing and growing client businesses.
• Renew annual contracts and upsell new products to existing clients.
• Promote new features and services by training and empowering clients to adopt them.
• Develop account strategies that increase utilization and success with the TUNE platform.
• Analyze future potential, opportunities, and growth across assigned accounts.

Requirements

• 3+ years of account management and customer-focused experience using a consultative mindset.
• Past sales or business development experience focused on growing existing clients.
• Experience managing brand, advertiser, or network clients.
• Experience in affiliate marketing, partner marketing, or performance marketing.
• Ability to learn SaaS technology concepts quickly.
• Ability to prioritize and manage the needs of many accounts.
• Exceptional interpersonal communication, presentation skills, and business acumen.
• Comfort engaging with executive leaders.
• Experience negotiating win-win contract conditions with clients.
• Passion for the online and mobile advertising industry, with an outgoing, positive, and energetic approach to client relationships.
• Bachelor's degree required.

Culture & Benefits

• Full-time employees are eligible for medical, dental, vision, life insurance, short- and long-term disability, and 401(k) participation with company match.
• At least 10 vacation days for new employees, sick time based on state requirements, 8 company-paid holidays, and 2 personal holidays per year.
• Commitment to diversity, inclusion, and equal employment opportunity.