Brand Success Manager

Location: New York City, NY or San Francisco, CA; hybrid, with office attendance three days per week on Tuesdays, Thursdays, and one flexible Monday, Wednesday, or Friday. Hybrid employees may work remotely for up to four weeks per year.

OTE pay range: $112,000–$154,000 per year, plus equity and benefits. Actual base pay depends on transferable skills, work experience, market demands, and primary work location.

Company

hirify.global is a technology wholesale platform using technology, data, and machine learning to connect independent retailers with brands and products worldwide.

What you will do

• Manage a book of approximately 250 brands and own relationship, revenue, and sales outcomes.
• Engage brands through email, phone, in-person meetings, and video calls while coaching them on strategy, tactics, products, programs, and events.
• Drive adoption and ongoing usage of hirify.global Direct, Ads, Insider Partnership, and other brand-funded programs to increase retailer acquisition, retention, and sales.
• Identify growth opportunities, communicate product releases, and coach brands from strategy through execution.
• Use data, graphs, reports, and performance metrics to identify insights, measure progress, and exceed goals.
• Synthesize customer feedback and collaborate with support, product, design, marketing, and other teams to influence product priorities and brand success.

Requirements

• 3–5 years of experience in sales, account management, or business development in a fast-paced environment.
• Experience using fundamental sales and data tools such as Salesforce, data visualization software, and call recording tools.
• Customer-focused approach with an understanding of the needs and priorities of small businesses.
• Motivation to exceed goals in a quota-based role.
• Ability to operate AI-first and use AI tools to streamline workflows and strengthen sales pitches.
• Strong verbal and written communication, active listening, and ability to communicate customer insights to cross-functional stakeholders.
• Ownership mentality, bias to action, resourcefulness, resilience, and willingness to adapt to changing business needs.
• Growth mindset, curiosity, self-awareness, openness to feedback, analytical rigor, and ability to track and communicate key performance metrics.
• Ability to collaborate across teams, solve customer problems creatively, and iterate on strategies, processes, and tactics.

Culture & Benefits

• Meaningful customer-facing work with autonomy to move quickly and see results.
• Access to enterprise AI tools and investment in resources that support scalable work.
• Competitive pay, equity, and comprehensive benefits.
• Inclusive environment focused on equal access to opportunities, growth, and success.
• Hybrid flexibility with up to four weeks of remote work per year.