Senior Surgical Growth Implementation Success Partner (Healthcare SaaS)

Location: Remote, United States

Salary: $120,000–$150,000 USD annually

Company

hirify.global develops healthcare solutions using machine learning, generative AI, and behavioral science to help hospitals improve operations and patient care.

What you will do

• Partner with Sales before delivery handoff to shape scope, validate feasibility, and set delivery expectations for enterprise perioperative engagements.
• Own implementation timelines and lead complex, multi-service-line, multi-site deployments of the hirify.global Periop Solution.
• Advise perioperative leaders, surgeons, schedulers, IT teams, and C-suite stakeholders on scope, risks, operational strategy, and resolution paths.
• Collaborate with Data Engineers, Product Specialists, Client Success Partners, and client operational and technical teams to maximize customer value.
• Use hirify.global dashboards and reporting tools to identify gaps, create reinforcement strategies, and drive adoption, process improvement, and long-term sustainability.
• Define business outcomes, articulate hirify.global’ value proposition, and build customer references through successful delivery.

Requirements

• 8+ years of project or program management experience, including enterprise-wide SaaS implementations.
• 8+ years of professional experience at a top healthcare consulting firm, digital health company, or health system.
• 8+ years of cross-functional experience managing end-to-end project lifecycles and project milestones.
• Experience leading large, complex implementations with executive engagement and collaborating with Sales or pre-sales teams on enterprise deployment scope and handoff.
• Knowledge of perioperative metrics, processes, challenges, and solutions, with the ability to engage hospital leaders and surgeons in strategic and operational discussions.
• Fluency with Epic, Cerner, or comparable EHR environments, including EHR architecture, integrations, and workflow implications.
• Project management experience with complex implementations in provider-side healthcare and prior project experience for hospital systems, such as EHR implementations.
• Strong quantitative and analytical skills, including fluent use of dashboards and reporting tools to drive adoption and reinforcement strategies.
• Ability to understand, document, and analyze data using data validation dashboards, Java/SQL code interpretation, complex Excel functions, and other tools.
• Ability to travel an average of 25%–35%.

Nice to have

• Experience writing SQL queries.
• PMP certification.
• Experience working with clinical and/or process consultants.

Culture & Benefits

• Mission-driven work focused on improving healthcare operations and patient care.
• Open paid time off and paid parental leave.
• Professional development, wellness, and technology stipends.
• Employee referral bonus and employee stock option awards.
• Employment is subject to a pre-employment background investigation and drug test.