Team Manager, Professional Services

Location: Chicago, Illinois, United States; hybrid with a minimum of 3 days per week in the assigned office.

Salary: $132,000–$160,000 USD annually; eligible for equity and benefits.

Company

hirify.global provides an intelligent content management platform for collaboration, content lifecycle management, security, business workflows, and enterprise AI.

What you will do

• Scale and lead a professional services team, including teams with varied experience levels and cross-functional members.
• Work with strategic customers as a thought leader on complex, multi-phase engagements and maximize customer outcomes.
• Shape and evolve consulting delivery offerings and support hirify.global Consulting’s strategic direction.
• Partner with sales teams and industry managing directors to develop GTM strategies, generate and qualify pipeline, and drive new business.
• Forecast and manage resources against revenue, pipeline, and bookings targets while tracking utilization and revenue realization.
• Assess business needs, document requirements, estimate effort, and create SOWs, change orders, and other contracts.

Requirements

• Solid people management experience, including hiring, onboarding, and cultivating professional development through performance management.
• 6+ years of service delivery experience in technology.
• Strong understanding of how services and project delivery affect financial performance, including utilization and revenue realization.
• Ability to work autonomously with limited guidance, respond urgently to customer issues, and lead larger cross-functional teams.
• Experience working with sales teams and industry managing directors to develop successful GTM strategies.
• Ability to forecast and manage resources against revenue, pipeline, and bookings targets.
• Leadership acumen and operational excellence in tracking, forecasting, and closing pipeline.
• Experience with pipeline generation and qualification using varied, creative, and resourceful techniques.
• Ability to influence senior management, Customer Success, Support, Sales, and external parties while advocating for customer experience.

Nice to have

• 2+ years of management experience.
• 2+ years of consulting sales experience.
• Experience working with systems integrator and reseller partners to co-sell services.
• Direct experience in a quota-carrying management or individual contributor role.
• Background in SaaS, ECM technologies, AI, or software engineering.

Culture & Benefits

• In-person collaboration and community are core parts of the culture.
• Minimum three days per week working from the assigned office.
• Role eligibility includes equity and benefits.
• hirify.global is committed to diversity, inclusion, equal opportunity, and reasonable accommodations.

Hiring process

• The recruiter will provide additional information about working practices and company culture during the hiring process.