HR Global Operations Head (AI)

Location: Remote from Serbia, Georgia, Montenegro, Poland, Romania, Bulgaria, Albania, North Macedonia, or LATAM; Belgrade listed in the conditions.

Company

hirify.global is a global digital engineering, product development, and technology consulting company headquartered in New York, with more than 1,000 experts across over 65 countries.

What you will do

• Lead and develop a six-person HR Operations team, including HR Operations specialists, a Personnel Officer, and a Compensation & Benefits specialist.
• Own end-to-end HR administration across countries and legal entities, including onboarding, employment changes, offboarding, documentation, and records.
• Manage contractor lifecycles and coordinate with Legal, Finance, external HR providers, payroll partners, and EOR providers.
• Establish standardized HR Operations procedures, SLAs, quality controls, ownership models, and local compliance practices.
• Own salary reviews, market benchmarking, compensation frameworks, benefits administration, personnel cost budgeting, and workforce cost analysis.
• Drive HR Operations digitalization, AI-enabled automation, HR systems implementation, data quality, KPIs, dashboards, reporting, and cross-functional projects.

Requirements

• 4+ years of experience in HR Operations, HR Administration, and/or Compensation & Benefits, including 1+ years of team management experience.
• Hands-on experience running HR operations across multiple countries and legal entities, including contractor populations.
• Knowledge of compensation management, benchmarking methodologies including Mercer and Korn Ferry, benefits, and personnel cost planning.
• Proven experience delivering process optimization and automation projects with IT, with measurable results.
• Practical experience applying AI tools to HR or operational processes, with examples of implemented solutions.
• Strong analytical skills and advanced Excel proficiency.
• Structured and organized approach with strong project management skills.
• Ability to navigate complex stakeholder environments, influence senior stakeholders, constructively challenge existing approaches, and drive cross-functional decisions, particularly with Finance and IT.
• Fluent English.

Culture & Benefits

• 100% remote work with a flexible schedule.
• Competitive salary and referral program.
• Udemy access, free language courses, clear career tracks, and a personal development plan.
• 20 working days of paid vacation, 5 days off on demand, and 15 working days of paid sick leave with a doctor's note.
• Support for webinars, conferences, training, online team events, celebrations, charity initiatives, and CT points redeemable for merchandise.