Senior People Operations Specialist (AI)

Location: New York Office; hybrid.

Salary: $120K–$145K annually plus equity.

Company

hirify.global develops an agentic marketing platform powered by a composable customer data platform, helping marketers build and ship end-to-end campaigns using brand context, customer data, and performance history.

What you will do

• Own onboarding and offboarding processes and systems, including system workflows, COBRA, and final-pay coordination with Payroll.
• Manage leaves of absence end to end, including FMLA, New York PFL, disability, and international leave.
• Administer complex benefits cases, including life events and carrier issues, while keeping employees informed.
• Maintain data hygiene, audits, workflows, and reporting in Rippling.
• Resolve complex and sensitive employee questions, create documentation and self-service resources, and serve as the subject matter expert on benefits, leave, and HR compliance.
• Manage required postings, notices, I-9 and E-Verify audits, state registrations, compliance training, annual filing support, process documentation, the Notion knowledge base, and AI-powered automation.

Requirements

• 4–5 years of People Operations or HR operations experience, ideally in a high-growth environment.
• Deep knowledge of benefits and leave administration, including multi-state U.S. leave programs, with the ability to explain them clearly to employees.
• Fluency with HR systems and a high standard for data accuracy.
• Understanding of multi-state U.S. employment compliance and experience supporting international employees, ideally through an EOR.
• Systems-oriented approach to using AI, automation, and improved workflows to reduce manual work.
• High autonomy, ownership, reliable follow-through, discretion with sensitive information, and sound judgment about when to act or escalate.
• Strong attention to detail, accuracy, and ability to work with urgency.

Nice to have

• Rippling experience.
• Experience in a high-growth environment.
• Experience supporting international employees through an EOR.

Culture & Benefits

• Hybrid work from the New York office.
• Equity is offered in addition to the stated salary.
• Collaborative work with People Partners, Talent, Payroll, IT, and Workplace teams.
• Culture emphasizing ambition, impact, efficiency, humility, kindness, and compassion.