Marketplaces Account Manager (AdTech)

Location: Hybrid, New York, USA

Salary: $95,000–$125,000 USD base salary per year; total compensation may vary based on job-related knowledge, skills, and experience.

Company

hirify.global is a global advertising supply-side platform that helps media owners maximize the value of their content through programmatic advertising and real-time media trading solutions.

What you will do

• Oversee and develop strategic customer relationships throughout onboarding, account planning, scaling, and optimization.
• Monitor and analyze performance trends, identify opportunities, and drive outcomes across the book of business.
• Perform daily performance monitoring, custom reporting, troubleshooting, and accurate account data maintenance.
• Collaborate with the manager and internal teams to drive product adoption, upsells, operational strategies, and partner growth.
• Contribute to end-to-end strategies for high-potential partners, including product implementations and improvements.
• Track, resolve, or escalate customer issues while communicating updates and managing expectations internally and externally.

Requirements

• 3+ years of account management experience within the programmatic advertising industry.
• Excellent written and verbal communication skills with attention to detail and polish.
• Strong work ethic, creative mindset, and willingness to go the extra mile to meet client needs and deliverables.
• Goal-oriented approach to managing a book of business and prioritizing client needs to add value.
• Proficiency in data-driven decision-making and process refinement and efficiency.
• Bachelor’s degree from an accredited university, preferably in business, marketing, communications, or a technology-related field.
• Expertise in Excel and PowerPoint, with the ability to quickly learn Salesforce, Looker, Trello, JIRA, and Confluence.

Culture & Benefits

• Hybrid work with flexible work schedules in a diverse, equitable, and inclusive environment.
• Health, dental, and vision plans for employees and dependents, plus paid time off, health days, and personal obligation days.
• Competitive retirement matching plans, equity packages, generous parental leave, and an annual well-being allowance.
• Fitness discounts, wellness activities, an employee assistance program, and mental health first aid support.
• Volunteer time off, donation matching, regular town halls, community-led events, and continuous learning resources.