Software Development Engineer (FinTech/Customer Service Tech)

Location: Newark, New Jersey, US

Salary: $121,600–$180,600 annually, plus sign-on payments and restricted stock units.

Company

hirify.global produces and provides audio storytelling, including immersive audiobook experiences for millions of listeners.

What you will do

• Develop and test software components and applications for a global audiobook provider.
• Build and maintain scalable, maintainable software for FinTech workflows and customer service technology, including AI-powered self-service experiences, agent consoles, help centers, and policy-enforcement systems.
• Collaborate with an agile engineering team and stakeholders to envision, design, develop, test, and launch customer-centric solutions.
• Clarify technical requirements, assess development estimates, and apply diverse design approaches to solve challenging problems.
• Conduct code reviews and provide constructive feedback while influencing team decisions.
• Mentor and lead developers and drive continuous improvement in software quality, customer experience, and product maintainability.

Requirements

• 1+ years of non-internship professional software development experience.
• Experience programming with at least one software programming language.
• Experience designing and developing large-scale services and building complex software systems successfully delivered to customers.
• Knowledge of software engineering best practices across the development life cycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations.
• Experience handling ambiguous or undefined challenges through strong problem-solving abilities and working collaboratively to deliver high-quality design solutions.
• Basic understanding of security concepts and the ability to use technology to solve straightforward problems.
• Experience with a broad range of data structures and algorithms, including knowing when they are and are not appropriate to use.
• Computer Science fundamentals including data structures, algorithms, and problem solving.

Culture & Benefits

• Inclusive, creative, and entrepreneurial work environment focused on customer impact and continuous learning.
• Health insurance including medical, dental, vision, prescription, life, and accidental death and dismemberment coverage.
• Employee assistance, mental health support, medical advice line, and flexible spending accounts.
• 401(k) matching, paid time off, parental leave, and adoption and surrogacy reimbursement coverage.