Account Manager (AWS)

Location: Fully remote in Israel; no offices.

Company

hirify.global is a global technology company providing cloud intelligence, cloud management, and multicloud services for cloud-driven organizations.

What you will do

• Manage relationships, communication, ownership, and regular engagement across a portfolio of strategic and emerging customers.
• Work with AWS and other cloud vendor teams to identify account growth opportunities and demonstrate customer value.
• Manage customer support escalations through resolution and maintain high customer satisfaction.
• Negotiate and close long-term commitments while balancing customer, vendor, and company requirements.
• Identify new workload, SaaS, and cloud cost-optimization opportunities and deliver quarterly customer reviews covering projects, spending, and feedback.
• Aggregate customer feedback and communicate it to engineering teams to provide market context and help prioritize deliverables.

Requirements

• 2+ years of experience in Account Management, Customer Success, or Customer Engineering.
• 3+ years of experience at a technology company.
• Experience with AWS, GCP, or another major public cloud.
• Experience in the FinOps ecosystem.
• Strong verbal and written communication skills in Hebrew and English.
• Strong technical skills for productive engagement with technical teams and the ability to build influential relationships.
• Strong operational and administrative skills; analytical, detail-oriented, and able to move between the big picture and detailed work.
• Desire to grow within the organization and continuously broaden professional skills.
• Sense of humor and enjoyment of working in a fun environment.

Nice to have

• AWS Cloud Practitioner or Google Cloud Digital Leader certification.
• Additional languages.

Culture & Benefits

• Remote work with flexible working options and schedule flexibility.
• Unlimited vacation, health insurance, and parental leave.
• Employee stock option plan and home office allowance.
• Professional development stipend and peer recognition program.
• Inclusive and equitable environment focused on entrepreneurship, continuous learning, and collaboration.