Relationship Manager Retail (Fintech)

Location: Hybrid; London, Birmingham, or Manchester, United Kingdom.

Company

hirify.global provides payment products and services to businesses and merchants across the EMEA region.

What you will do

• Act as the primary liaison between clients and hirify.global, understanding client needs, financial expectations, and restrictions.
• Build relationships with operational and executive C-level users within client organizations and maintain knowledge of their products and services.
• Plan, coordinate, and facilitate client meetings at hirify.global offices and executive or sales executive visits and presentations at client sites.
• Sell products and services, manage relationships, and align client technology and business strategies.
• Drive account retention and continued revenue growth.
• Coach and mentor junior team members.

Requirements

• Experience as a Relationship Manager or Account Manager in the payments and/or fintech space.
• At least 2 years of experience interacting with merchants and/or partners.
• Understanding of global payment requirements and needs.

Nice to have

• Additional spoken language, preferably Italian, French, or Spanish.

Culture & Benefits

• Hybrid work arrangement in the United Kingdom.
• Work in an EMEA team with members across different locations.
• High-performance environment focused on supporting merchants and the verticals they represent.
• Collaborative culture focused on supporting one another in a complex industry.
• Culture centered on client thinking, ownership, teamwork, curiosity, innovation, empowerment, and excellence.