Senior UX Designer (AI)

Location: London Heathrow, United Kingdom; hybrid working model

Company

hirify.global develops travel technology and airline operations solutions that support safe, efficient, and reliable flight management worldwide.

What you will do

• Conduct user research, workshops, usability testing, and validation to understand airline operational workflows and user needs.
• Design user journeys, information architecture, wireframes, prototypes, and high-fidelity experiences for desktop, web, and mobile platforms.
• Translate complex operational and business requirements into intuitive, accessible, consistent, and regulatory-compliant user experiences.
• Collaborate with Product Managers, Engineers, flight management experts, domain specialists, and airline customers throughout the product lifecycle.
• Design experiences that reduce cognitive load, minimize errors, and support confident decision-making in mission-critical and safety-critical environments.
• Contribute to AI-assisted experiences, hirify.global Design Systems, accessibility standards, reusable UX patterns, and scalable design practices.

Requirements

• Proven experience in UX Design, Product Design, Interaction Design, or a related field, supported by a strong portfolio demonstrating user-centered design from discovery through delivery.
• Strong understanding of interaction design, information architecture, usability principles, and user research methodologies.
• Experience conducting user interviews, workshops, usability testing, and validation sessions.
• Proficiency with modern design and prototyping tools.
• Experience designing enterprise, B2B, SaaS, or other complex software solutions across desktop, web, and mobile platforms.
• Familiarity with Design Systems, reusable design patterns, accessibility standards, and AI-enabled user experiences.
• Experience working in Agile, multidisciplinary product teams.
• Strong communication, facilitation, and stakeholder management skills.

Nice to have

• Figma experience, including Figma Make.
• Experience in aviation, transportation, logistics, or other operational domains.
• Experience designing for regulated, mission-critical, or safety-critical environments.
• Knowledge of flight operations, aircraft weight and balance, load control, or operational planning.
• Experience designing data-rich, workflow-driven, or decision-support applications.

Culture & Benefits

• Work on products supporting safe, efficient, and reliable airline operations worldwide.
• Global working environment with a diverse and inclusive community.
• Learning opportunities through on-the-job training, formal learning, and collaboration.
• Supportive environment focused on employee and family well-being.
• Rewards package including salary, bonus, equity, and benefits.
• Flexible working model and commitment to accessibility and fair treatment.

Hiring process

• Contact the hiring manager and submit a resume and cover letter.
• Provide a portfolio demonstrating design work and process, ideally with the application.