Business Operations Lead (Sales Operations)

Location: Singapore; hybrid flexible working

Company

Southeast Asia’s leading PropTech company, operating property marketplaces, mobile apps, events, publications, and property-industry recognition platforms across Singapore, Malaysia, Thailand, and Vietnam.

What you will do

• Lead sales process optimization by analyzing current workflows, identifying improvement areas, and implementing solutions that increase efficiency and sales team productivity.
• Manage and administer sales systems and tools, including CRM software, sales analytics platforms, and other technology solutions.
• Analyze sales performance metrics and KPIs, identify trends, and provide insights for sales management decisions and strategy development.
• Support sales forecasting and planning through data analysis, forecast reports, and collaboration on targets and quotas.
• Manage the sales compensation program, including commission-plan design, implementation, administration, calculation accuracy, and guidance for sales teams.
• Collaborate with Marketing, Finance, and Product Management to align sales operations initiatives with organizational goals.

Requirements

• Proven experience in sales operations, with a strong understanding of sales processes, systems, and best practices, plus a track record of improving operational excellence and efficiency.
• Strong analytical and quantitative skills, including the ability to analyze sales data, extract insights, and translate findings into actionable recommendations.
• Proficiency with sales technology and CRM systems such as Salesforce or similar platforms.
• Proficiency in Microsoft Excel and other data analysis tools.

Culture & Benefits

• Hybrid flexible working focused on outcomes rather than hours.
• Holistic rewards covering financial, physical, and mental health.
• Multi-directional career development across all levels.
• Inclusive benefits, including equal paternity leave and support for work-life balance.
• Inclusive culture focused on excellence, growth, and well-being.