Senior Key Account Manager Japan

Location: Fully remote, based in Japan, with occasional travel for seller meetings or tradeshows.

Company

hirify.global is a marketplace for buying and selling special objects, with more than 100,000 curated items auctioned each week across 80+ categories.

What you will do

• Build trusted relationships with high-potential Japanese professional sellers across watches, branded jewellery, and fashion.
• Develop account plans, use performance data and market insights, and identify commercial growth opportunities.
• Lead seller reviews, agree actions, negotiate commercial agreements, and follow through on operational commitments.
• Improve seller supply quality, range, and consistency while expanding sellers across relevant categories.
• Support seller handovers from Business Development and onboard sellers through API integrations.
• Maintain account plans, forecasts, and follow-up actions in HubSpot while sharing seller feedback with internal stakeholders.

Requirements

• Proven experience managing strategic or high-potential business accounts and delivering measurable commercial growth.
• Strong account planning skills, including turning performance data and seller insights into clear priorities and actions.
• Commercial judgement and negotiation skills focused on long-term, profitable partnerships.
• Experience using data and CRM tools to monitor account performance, forecast results, and manage follow-up.
• Fluency in Japanese and professional fluency in English, with confidence working with sellers and international colleagues.
• Strong communication, stakeholder management, organisation, and follow-through skills.
• Ability to manage multiple accounts and priorities independently in a remote role and collaborate across cultures and time zones.

Nice to have

• Experience in pre-owned luxury, particularly watches, branded jewellery, or designer fashion.
• Experience growing accounts across multiple categories or markets.
• Knowledge of cross-border ecommerce, international logistics, or trade between Japan and Europe.
• Experience with marketplace integrations, API-connected sellers, or high-volume inventory.
• An existing network among Japanese luxury resale businesses, retailers, or professional sellers.

Culture & Benefits

• Remote work from Japan with collaboration across Asia and Europe.
• Learning and Development initiatives, development plans, and mentorship programmes.
• Inclusive and queer-friendly environment with a diverse team representing 60+ nationalities.
• €100 Catavoucher on joining, €50 Catavoucher on birthdays, and an extra annual day off to pursue a passion.
• Additional leave for work anniversaries and important life events; benefits may vary by location.