Customer Partner

Location: Sydney, New South Wales, Australia; Workplace type: In Person

Company

hirify.global runs and reimagines mission-critical technology systems for leading businesses, using technology expertise and AI-powered insight to support smarter decisions and innovation.

What you will do

• Create, maintain, and develop deep customer relationships, including trusted connections with top-level executives.
• Lead one or more portfolio or strategic accounts and develop and execute account strategies.
• Drive proactive account growth, minimize renewal erosion, and expand existing work into larger scopes and new capabilities.
• Identify and qualify new opportunities, manage the sales process from prospecting through closing, and deliver tailored solutions.
• Build go-to-market pipelines with partners and collaborate with sales team members on new deals.
• Own account P&L, customer satisfaction, account compliance, and profitability.

Requirements

• Experience running account P&L.
• Deep knowledge of business and technology trends and industry best practices.
• Experience managing the sales process end-to-end.
• Proven experience with revenue growth, cost, profitability, trends, and risks.
• Open-minded and empathetic approach to customer relationships.

Culture & Benefits

• Inclusive and supportive culture focused on belonging, empathy, and shared success.
• Flexible, hybrid-friendly culture with programs supporting financial, mental, physical, and social well-being.
• Personalized development goals, career planning tools, continuous feedback, and coaching.
• Learning opportunities including certifications with Microsoft, Google, and Amazon.
• Hands-on projects and opportunities to build in-demand skills.