Sr. Business Analyst, Salesforce

Location: Remote, United States

Annual base salary: $102,000–$140,500

Company

hirify.global provides evidence-based mental health care through clinical services and an AI-powered technology platform for employers, health plans, and partners.

What you will do

• Lead planning and delivery of business-critical technology projects for Revenue and Accounting Operations.
• Partner with Sales, Sales Operations, Finance, Legal, Product Management, Operations, Data, and Engineering to assess needs and recommend solutions.
• Lead requirements sessions, capture use cases, and translate business requirements into functional specifications and scalable designs.
• Deliver Salesforce solutions through configuration, customization, and integrations, focusing on custom billing and revenue-cycle applications.
• Manage project plans, timelines, budgets, resources, risks, deliverables, documentation, and stakeholder communications.
• Identify process-improvement and automation opportunities, ensure compliance with company standards, troubleshoot user issues, and provide ongoing support.

Requirements

• 5+ years of experience in enterprise systems or IT, including application services and revenue operations or finance technology projects.
• Experience implementing and supporting Salesforce Sales Cloud and Service Cloud, including configuration, customization, and user administration.
• Experience with order-to-cash processes, including Salesforce CPQ or Revenue Cloud.
• Experience with healthcare revenue-cycle processes, including billing, claims submission to health plans, denial management, and collections, ideally supported through Salesforce.
• Strong knowledge of sales, finance, and accounting processes and standards, including revenue recognition.
• Ability to elicit complex business requirements from business and technical audiences.
• Excellent project management skills, including managing multiple projects concurrently, working independently, and meeting tight deadlines.
• Strong leadership, collaboration, and communication skills, including presenting information clearly to stakeholders at all levels.
• Structured problem-solving skills, including root-cause analysis, impact assessment, action planning, and resolution development, plus a strong drive to learn business processes deeply.

Nice to have

• Bachelor’s degree in Finance, Accounting, Computer Science, Information Systems, or a related field.
• Salesforce Administrator certification or other Salesforce certifications.
• Scrum, Agile, or project management certification.

Culture & Benefits

• Full-time employment with hirify.global, Inc.
• Comprehensive medical, dental, vision, FSA/HSA, life, and disability insurance coverage.
• Coaching and therapy services, equity through discretionary restricted stock units, and paid vacation, sick days, and company holidays.
• Paid parental leave, 401(k) with up to 3% matching, and a monthly technology allowance.
• Well-being perks, activities, community celebrations, and surprise swag.