Sales Analytics & Program Manager (AI)

Location: Fully remote within the U.S.; up to 10% travel required.

Salary: $138,000–$145,000 USD annually. Total compensation may also include an annual performance bonus, ESPP, enhanced time-off packages, and benefits.

Company

hirify.global is a publicly traded healthcare technology organization providing digital cloud fax, interoperability, HL7/FHIR data exchange, NLP, AI, and analytics-ready data solutions.

What you will do

• Own Net Revenue Retention across customer cohorts and segments and drive measurable revenue impact.
• Analyze subscription, billing, product-usage, support, CRM, marketing, and customer-success data to identify churn risks and retention opportunities.
• Extract, clean, analyze, and interpret retention data, including customer-success tickets, price sensitivity, and propensity indicators.
• Develop, launch, monitor, and iterate customer-retention and churn-prevention programs.
• Partner with Product, Sales, Customer Success and Support, Lifecycle Marketing, Contract Management, and Renewal Teams to translate insights into solutions.
• Prepare recurring reports, create dashboards and visualizations, and present findings to senior leaders including the CEO, CRO, and SVPs.

Requirements

• 5+ years of experience in Strategy & Operations, Revenue Operations, Sales Operations, Sales Analytics, Data Analytics, or Consulting.
• 5+ years working with Sales and Revenue data, including extraction, analysis, and forecasting.
• 5+ years partnering with Sales organizations and delivering projects to them.
• 5+ years crafting presentations and communicating findings to VP-level and more senior audiences.
• 2+ years of experience in SaaS environments.
• 2+ years using SQL or SOQL to join subscription, billing, product-usage, support, CRM, marketing, and customer-success data.
• 2+ years using Python or R for data cleaning, feature engineering, statistical analysis, automation, and model development; Python experience with pandas, scikit-learn, XGBoost, or LightGBM.
• 2+ years working with a cloud data warehouse and CRM such as Redshift, BigQuery, or Salesforce.
• Deep AI knowledge and hands-on experience using tools such as Claude Code, Cursor, Kiro, Gemini Enterprise, Vertex AI, or similar AI platforms for automation, advanced analytics, and operational efficiency.
• Strong project-planning, problem-solving, critical-thinking, independent-working, presentation, and communication skills, including the ability to scope ambiguous projects, work with messy data, and tell a clear story with data.
• Must be able to sit for long periods, handle extended screen time, and use reliable high-speed internet.

Nice to have

• Project management certifications and experience creating detailed project plans with milestones and executing them.
• A Bachelor’s degree in Business, Economics, Statistics, Math, Computer Science, or another relevant field.

Culture & Benefits

• Fully remote work within the U.S. with up to 10% travel.
• Annual performance bonus, ESPP, enhanced time-off packages, and benefits may be included in the total compensation package.
• Work with a diverse, inclusive, and collaborative team focused on healthcare data transformation.
• Visa sponsorship is not available.