Abdominal Transplant Account Manager (Healthcare Diagnostics)

Location: Remote, US only; Greater Miami territory. Customer-facing field work is required at least 4 days per week, with travel up to 50% or greater, including day trips, overnight travel, and some weekend conferences.

Salary: $230,000–$260,000 USD annual base salary plus incentive variable compensation.

Company

hirify.global is a precision medicine diagnostics company developing molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services for transplant, specialty oncology, and cell therapy.

What you will do

• Drive adoption and volume growth of the transplant diagnostics portfolio and ecosystem, focusing on abdominal transplant programs and community nephrology accounts.
• Develop and execute account-specific growth strategies, account plans, and commercial tactics to expand adoption, market share, and the hirify.global footprint.
• Identify upsell and cross-sell opportunities and build relationships with key customer stakeholders and influencers across hospitals, health systems, and enterprise accounts.
• Manage customer issues, expectations, satisfaction, sales pipeline, forecasts, performance reporting, ROI analysis, and regional growth strategies.
• Use clinical, technical, business, and customer data to generate insights, identify market opportunities, and inform decisions.
• Collaborate with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, Operations, Community Account Managers, Solutions Account Managers, Clinical Liaisons, and Medical Science Liaisons.

Requirements

• Bachelor’s degree required.
• At least 10 years of sales or strategic account management experience in the healthcare industry.
• Experience selling into hospitals, hospital or health systems, and/or enterprise-level accounts while navigating multiple stakeholder levels and departments.
• Track record of developing account strategies that maximize business outcomes in a highly matrixed organization.
• Strong written and oral communication and organizational skills.
• Willingness to work in the field and be customer-facing at least 4 days per week, and to travel up to 50% or greater, including frequent day trips, overnight travel, and some weekend conferences.
• Proficiency with Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools such as PowerBI.
• Ability to understand therapeutic areas, scientific concepts, testing platforms, mechanisms, processes, and relevant clinical studies.

Nice to have

• Advanced degree such as an MBA.
• Clinical or sales experience in transplant, nephrology, molecular diagnostics, or laboratory services.
• Deep clinical knowledge of abdominal transplant.

Culture & Benefits

• Opportunity to contribute to products and services intended to improve outcomes for organ transplant patients.
• US employee health and welfare benefits, including a gym reimbursement program.
• 401(k) savings plan match and Employee Stock Purchase Plan.
• Pre-tax commuter benefits.
• Full-time employees who donate an organ or bone marrow may receive up to 30 days of paid leave annually under the Living Donor Employee Recovery Policy.
• Competitive base salary and incentive compensation.