Partnerships Leader (AI)

Location: Hybrid in San Francisco, United States

Salary: $333,000–$389,000 per year, plus equity and potential performance-related bonuses

Company

OpenAI is an AI research and deployment company developing general-purpose artificial intelligence products with a focus on safe deployment and broad human benefit.

What you will do

• Define the strategy, partner journey, operating model, and quality standards for high-touch onboarding from introduction and education through experimentation, adoption, and long-term engagement.
• Design and lead tailored onboarding sessions, workshops, product demonstrations, and ongoing enablement for creators, brands, institutions, and their teams.
• Develop authentic AI use cases aligned with partners’ creative goals, audiences, values, and workflows.
• Act as a trusted partner contact, anticipate needs, resolve challenges, and provide discreet, thoughtful support.
• Collaborate with Partnerships, Product, Research, Marketing, Communications, Policy, Legal, and Support teams to develop broader collaborations and translate partner feedback, behaviors, and cultural insights into product and company strategy.
• Create playbooks, enablement materials, feedback loops, ownership models, escalation paths, and success measures covering engagement, activation time, depth of use, relationship health, product feedback, and partnership outcomes.

Requirements

• 10+ years of experience in creator or talent partnerships, strategic partnerships, platform partnerships, product enablement, client services, or another highly relationship-driven field.
• Experience supporting creators, brands, or other high-profile partners and their representatives.
• Ability to build exceptional relationships through sound judgment, discretion, responsiveness, and long-term trust.
• Strong cultural fluency and nuanced understanding of how creators, talent, platforms, and communities influence one another.
• Ability to translate complex or emerging technology into clear, relevant, and inspiring possibilities for non-technical audiences.
• Ability to develop authentic use cases around partners’ real goals rather than applying a standardized approach.
• Experience aligning cross-functional stakeholders, managing dependencies, and creating clarity in ambiguous environments.
• Strong communication and facilitation skills for intimate working sessions and senior or high-profile audiences.
• Hands-on fluency with AI products and curiosity about their use in creative work, expression, and connection.
• Strong program-management discipline, including developing workflows, standards, measurement, and scalable resources.
• Ability to combine personalized partner engagement with the operational work required to deliver it effectively.
• Thoughtful, data-informed approach to distinguishing surface-level engagement from durable trust, meaningful adoption, and genuine partnership potential.

Culture & Benefits

• Hybrid work arrangement in San Francisco.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts, plus FSA and dependent-care benefits.
• 401(k) retirement plan with employer match, paid parental and caregiver leave, paid sick or safe time, paid holidays, and paid time off.
• Mental health and wellness support, employer-paid life and disability coverage, and an annual learning and development stipend.
• Daily office meals, eligible meal delivery credits, relocation support for eligible employees, and additional potential wellness and charitable-matching benefits.

Hiring process

• More detailed benefits information is provided during the hiring process.
• Background checks are administered in accordance with applicable law for US-based candidates.