GTM Productivity Lead (B2B SaaS)

Location: Hybrid in San Francisco, with office attendance three days per week, or remote based in New York City.

Salary: $140,000–$157,500 annually, plus equity.

Company

Founded in 2019, the company provides a work-instruction platform used by more than 600,000 businesses, including over 94% of Fortune 500 companies, and is based in San Francisco.

What you will do

• Build role-based onboarding and ramp programs for every new hire in the customer and GTM organization.
• Run the full productivity motion from ideation and pilots through rollout, measurement, and iteration.
• Define role-specific metrics, expectations, and ramp goals, and track progress toward full productivity.
• Establish onboarding and ramp reporting and provide regular insights to managers.
• Partner with RevOps, Marketing, People, customer organization leaders, and managers to identify and close skill and knowledge gaps.
• Use feedback and ramp data to improve the program as the team scales.

Requirements

• 4–6+ years of experience in enablement, including ownership of onboarding, ramp, or productivity programs for sales or revenue teams.
• Startup experience in B2B SaaS.
• Experience building curriculum from scratch, including instructional design and training facilitation.
• Fluency in sales, including qualification and sales methodologies, with the ability to work credibly with representatives and managers.
• Hands-on experience with AI tools such as Claude, Gong, and enablement platforms such as Seismic, Highspot, or Letter.ai.
• Experience managing cross-functional stakeholders and driving action from new hires, managers, and partners in a fast-paced environment.
• Consistency in reporting and delivering insights during periods of high activity.
• Ability to maintain high standards and work with a low-ego approach.

Nice to have

• Prior experience in a customer-facing role.
• Experience in a high-growth startup environment.

Culture & Benefits

• Opportunity to build the onboarding and ramp program from scratch with high visibility and ownership from ideation through execution and iteration.
• Additional roles and project opportunities expected as the program scales over the next 12 to 18 months.
• Comprehensive health, dental, and vision coverage, including two $0/month medical plan options.
• Equity for full-time employees, a 401(k) plan, and a $500 annual flexible benefit for home office equipment, productivity tools, learning and development, or fitness and wellness.
• Flexible paid time off, company holidays, paid parental leave, commuter benefits for San Francisco employees, and wellness and family support programs.