Partner Enablement Program Manager (AI)

Location: Remote from anywhere in North America; operation in Americas timezones required. Optional office work is available in New York or San Francisco.

Company

ElevenLabs is an AI research and product company developing AI voice, speech, music, image, video, and conversational-agent platforms.

What you will do

• Build and run the ElevenLabs partner academy for systems integrators, hyperscalers, and technology partners.
• Create curricula, hands-on labs, and assessments for partner sellers, pre-sales professionals, and implementation engineers.
• Convert knowledge from Forward Deployed Engineers, sales, and product teams into online learning content.
• Run the certification program end to end, including submissions, review workflows, certificates, and technical reviews with FDEs.
• Scale learner support through automation, including agent review, bots, and email workflows.
• Deliver online and in-person training, manage the learning platform and onboarding tracks, and report on learner feedback and program performance.

Requirements

• Passion for AI, technology, and ElevenLabs products.
• Experience building enablement or training programs at scale for partners, sellers, or technical teams.
• Ability to learn technical products quickly and explain them to both technical and commercial audiences.
• Ability to run a program end to end, including learning platforms, timelines, stakeholders, and reporting.
• Ability to lead sessions or workshops for sellers and engineers.
• Strong instructional design skills, including turning expert content into clear courses, labs, and assessments.
• Interest in converting repeat work into automations, tools, and agents.
• Excellent communication skills and the ability to adapt messaging to different audiences.
• Ability to work remotely from North America and operate in Americas timezones.

Nice to have

• Experience as a Forward Deployed Engineer, Solutions Engineer, or professional services specialist for a frontier AI product.
• Hands-on experience building LLM applications or voice and chat agents and reviewing their production readiness.
• Familiarity with Python, TypeScript, APIs, webhooks, and common integration patterns.
• Telephony experience with SIP, Twilio, or contact center platforms.
• Experience at a systems integrator, hyperscaler, or technology partner.
• Experience with learning platforms such as WorkRamp.
• Proficiency in Spanish or Portuguese.

Culture & Benefits

• High-velocity environment with rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• AI-first working practices and emphasis on excellence.
• Annual discretionary stipend for professional development.
• Annual discretionary stipend for social travel and an annual company offsite.
• Monthly co-working stipend for employees who are not near a main hub.
• Growth opportunities into partner enablement leadership or Solutions Engineering.