Product Manager-NBS-SGO Donor (AI)

Location: Remote from Nebraska, United States; hybrid work requires associates within 30 miles of an office to work remotely part of the week and attend the office three days per week. Business travel is required for meetings, partner engagements, and customer-facing activities.

Annual compensation: $120,000–$140,000, depending on experience.

Company

hirify.global Business Services provides payment technology and education services to higher education institutions, K–12 schools, students, families, and supporters.

What you will do

• Own the end-to-end product strategy, roadmap, lifecycle, backlog, and prioritization for the Donor and Giving products within the SGO Compass ecosystem.
• Lead market, K–12, competitive, and customer research; conduct discovery with SGOs, foundations, individuals, institutional donors, payment partners, and other stakeholders.
• Define requirements and partner with engineering on scalable platform initiatives covering donor registration, identity and eligibility verification, contribution processing, settlement, reconciliation, refunds, acknowledgements, tax-credit documentation, and fund-management integrations.
• Define and optimize KPIs including contribution volume, donor acquisition and retention, conversion, payment success, processing costs, reconciliation accuracy, fundraising performance, and student outcomes.
• Drive AI-enabled capabilities, fraud detection, donor engagement, operational efficiency, fundraising intelligence, compliance, risk management, and modernization initiatives.
• Lead go-to-market readiness, stakeholder alignment, adoption, communications, pilot evaluation, governance, change management, and cross-functional roadmap coordination.

Requirements

• Bachelor’s degree in Business, Finance, IT, or a related field.
• 6–8 years of product management experience.
• Experience with donor and giving products associated with scholarships, philanthropy, or social impact.
• Experience building and managing provider or merchant networks.
• Experience with fraud prevention specific to donations and giving.
• Proven success defining, developing, launching, and managing products in an Agile environment using market research, data-driven decisions, and human-centered design.
• Experience leading organizational change, communicating change, and supporting stakeholder alignment and adoption.
• Strategic thinking, product strategy, roadmap management, data-driven decision-making, customer-centric discovery, and measurable-outcome delivery skills.
• Ability to influence cross-functionally, build partnerships, communicate effectively, present analytical recommendations, and translate organizational goals into product strategies and priorities.
• Familiarity with treasury management, including funding, settlement, and liquidity; card issuing programs, issuing-bank and program-manager relationships; and strong risk management.
• Commitment to improving student outcomes and expanding K–12 opportunities for underserved and underrepresented students.
• Must already be authorized to work in the United States without current or future sponsorship.

Nice to have

• Additional education or professional training in financial technology, payments, nonprofit management, or digital commerce.
• Advanced degree.
• Product management certification.

Culture & Benefits

• Hybrid flexibility with remote work part of the week and in-office collaboration three days per week for eligible associates.
• Medical, dental, vision, HSA, FSA, life, AD&D, disability, and employee assistance benefits.
• Generous earned time off, 401(k), student loan repayment, tuition reimbursement, wellness support, and employee stock purchase opportunities.
• Performance-based incentive pay and a welcoming, respectful, equal-opportunity workplace.