Senior Order Operations Analyst (Cybersecurity)

Location: Remote, United States

Salary: $108,000 per year, plus competitive equity package and comprehensive benefits plan.

Company

hirify.global provides xOT cybersecurity technology, threat intelligence, and expert services to protect critical infrastructure systems.

What you will do

• Manage the end-to-end quote-to-cash process, including deal structuring, quote creation, order validation, and renewals management.
• Create and validate Salesforce CPQ quotes, including product configuration, pricing, subscriptions, discounts, renewals, co-terming, upsells, partial renewals, and amendments.
• Partner with Sales, Finance, Legal, and Customer Success on pricing governance, approvals, nonstandard deal structures, churn risks, and customer agreements.
• Review opportunities, contracts, signatures, approvals, quotes, orders, and renewal terms for accuracy, completeness, compliance, and alignment.
• Maintain Salesforce data integrity and ensure accurate transfer to NetSuite before handoff to Billing and Revenue Operations.
• Identify revenue-related discrepancies, support audits and internal controls, and improve quote-to-cash, renewal management, integrations, automation, and operational processes.

Requirements

• 3+ years of experience in Deal Desk, Order Operations, Revenue Operations, or a similar role.
• Strong knowledge of Salesforce CPQ, NetSuite, Clari, and quote-to-cash processes.
• Understanding of renewal management, revenue recognition principles, pricing structures, and contract governance.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong ability to interpret and apply pricing and approval workflows.
• Effective communication skills and the ability to tailor messaging for different stakeholders.
• Ability to work independently in a fast-paced environment while managing competing priorities.
• Demonstrated ability to develop process improvements and enhance operational efficiency.
• Ability to maintain confidentiality of sensitive financial and customer data.

Culture & Benefits

• Remote-first work environment with a mission focused on protecting critical infrastructure.
• Cross-functional work with Sales, Finance, Legal, Customer Success, Billing, and Revenue Operations.
• Competitive equity package.
• Comprehensive benefits plan.
• Employment is conditional on passing a background check.