HR Workday Ops Analyst (Workday)

Location: Remote office in São Paulo, Brazil

Company

hirify.global is hiring an HR Workday Ops Analyst to optimize and maintain Workday HCM for organizational HR operations.

What you will do

• Configure, optimize, and maintain Workday HCM Core business processes, condition rules, validation rules, and custom notifications.
• Build, optimize, and maintain custom reports and dashboards for business decision-making and operational needs.
• Investigate and resolve intermediate to complex system errors, data discrepancies, and tenant bugs reported by global users.
• Serve as a Workday SME in an Agile delivery team, triage Tier-3 tickets and escalations, identify root causes, and implement sustainable configuration fixes.
• Use Enterprise Interface Builder for mass data loads and support data integrity and Core Connector/web service touchpoints with integration teams.
• Evaluate, regression-test, and deploy Workday's biannual feature releases while identifying opportunities to adopt new capabilities and AI features.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Information Technology, or a related field.
• Proven hands-on experience as a Workday Analyst.
• Proficiency in Workday HCM Core, custom security configuration, and advanced Report Writer.
• Experience with Enterprise Interface Builders is required, including EIB mass updates.
• Expertise with Calculated Fields and complex custom reporting, including Matrix and Composite reports.
• Solid understanding of Workday security models, including Domain Security Policies and Business Process Security Policies.
• Advanced or fluent English proficiency in written and spoken communication is mandatory for collaboration with global teams.
• Familiarity with or strong interest in Workday's AI roadmap, automated features, and practical AI applications in HR technology.

Nice to have

• Workday certifications.

Culture & Benefits

• Remote office arrangement in São Paulo, Brazil.
• Collaboration with global HR and Enterprise Technology teams.
• Agile delivery environment with responsibility for Tier-3 operational escalations.