IT Systems Administrator (Part-time /Full-time) | Amsterdam Hybrid

Location: Amsterdam, Netherlands; hybrid work with 3 days per week in the Amsterdam office. The role is available part-time for 24–36 hours or full-time for 40 hours per week.

Company

SaaS platform for deploying, managing, and retrieving IT hardware for distributed teams in more than 100 countries, with 50,000 users and 120,000 devices under management.

What you will do

• Own the internal IT support queue and maintain SLA compliance of at least 90%.
• Run end-to-end onboarding and offboarding, including accounts, devices, applications, licenses, and device readiness.
• Administer macOS and Windows endpoints, including MDM, patching, EDR, and device recovery.
• Manage Microsoft 365, Entra ID, Google Workspace, SSO, MFA, shared mailboxes, SaaS access, licenses, and access reviews.
• Support incidents and security investigations while maintaining secure access controls.
• Write runbooks, automate recurring work, and use data to improve SLAs, device compliance, and license management.

Requirements

• 3+ years of hands-on Microsoft 365 and Entra ID (Azure AD) administration.
• Hands-on experience managing macOS devices through an MDM.
• Experience with an ITSM tool and SLA-driven support.
• Experience owning onboarding, offboarding, access management, and device readiness.
• Good understanding of least privilege, MFA, and secure offboarding.
• Excellent written and spoken English.
• Ability to work from the Amsterdam office 3 days per week.

Nice to have

• Google Workspace administration.
• SSO, SAML, and SCIM provisioning.
• Windows endpoint management with Intune or Autopilot and EDR tools such as Defender, CrowdStrike, or SentinelOne.
• PowerShell or Python scripting.
• Using AI tools for IT administration and documentation.
• Experience at a scale-up with 150 to 400 people.

Culture & Benefits

• Flexible hybrid work environment.
• Tools and equipment provided.
• Entrepreneurial culture with opportunities for growth.
• Off-sites, recurring team-bonding events, team lunches, and surprise events.
• Pension scheme and ClassPass corporate membership.