Director, Product Management (AI)

Location: Home office in Bentonville, Arkansas or Sunnyvale, California, United States.

Annual salary: $130,000–$260,000 in Bentonville or $169,000–$338,000 in Sunnyvale, plus performance bonuses and possible stock compensation.

Company

Global retail and technology operations supporting scalable Care platforms and millions of customer, member, driver, and partner interactions.

What you will do

• Lead product vision and strategy for the Agent Workspace, CRM experience, and related complex product family.
• Guide multiple product teams through discovery, development, value realization, and iteration.
• Define outcome-based metrics and use analytics, experimentation, and AI capabilities to drive decisions.
• Manage trade-offs across scope, feasibility, cost, quality, and time-to-value.
• Develop and mentor product talent, including succession planning and organizational product practices.
• Own financial outcomes, resource allocation, stakeholder alignment, and customer value delivery.

Requirements

• Bachelor’s degree in computer science, engineering, or a related area and 11 years of product management experience, or 13 years of experience in product management or a related area.
• Leadership experience managing multiple product teams through full lifecycle development and value realization.
• Expertise defining and executing product vision, strategy, and roadmaps for complex product families.
• Ability to translate customer insights and business needs into measurable outcomes and financial results.
• Experience with data-driven decision making, analytics, experimentation, and AI capabilities.
• Experience coaching and developing product talent, fostering succession planning and organizational alignment.
• Ability to manage cross-functional trade-offs and collaborate with Engineering, Design, and Business partners.
• Track record of continuous improvement and innovation aligned with enterprise objectives.

Nice to have

• Master’s degree in Computer Science, Engineering, Business Administration, or a related area.
• 10 years of experience as a product manager, ideally with consumer-facing, large-scale, highly complex B2B/C products.
• Supervisory experience.
• Experience creating inclusive digital experiences and implementing WCAG 2.2 AA standards.
• Knowledge of assistive technologies, digital accessibility best practices, and accessibility standards.

Culture & Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase opportunities, and company-paid life insurance.
• Paid time off, sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short- and long-term disability, discounts, military leave pay, adoption and surrogacy expense reimbursement.
• Walmart-paid education benefits covering tuition, books, and fees for eligible programs.
• Performance-based bonuses and a drug-free workplace.