Director, Product Management - Member Experience

Location: San Francisco, CA (in office); travel to operating locations, Dallas headquarters, and customers as needed.

Salary: $230,000–$290,000 annually.

Company

hirify.global operates a global online vehicle auction and automotive remarketing platform serving more than 750,000 buyers in over 190 countries.

What you will do

• Define and communicate the vision, product strategy, multi-year roadmap, operating rhythm, and measurable outcomes for Member-facing products.
• Research Member behavior and purchasing journeys through analytics, experimentation, direct feedback, and customer research.
• Lead products from discovery and requirements through development, launch, measurement, and continuous improvement.
• Translate Member and business needs into requirements, acceptance criteria, prioritized backlogs, release plans, and measurable KPIs.
• Ensure solutions are scalable, reliable, secure, accessible, and supportable while balancing platform improvements with near-term experience gains.
• Align Product, Technology, Engineering, UX, Data, Operations, Marketing, Customer Service, Finance, Legal, and executive stakeholders; lead, coach, and develop Product Managers.

Requirements

• 8+ years of progressive product management experience, including leadership of complex, customer-facing digital products.
• Experience developing and delivering customer-facing digital products in discovery, recommendations, personalization, marketplace, e-commerce, or similar data-intensive areas.
• Working knowledge of search relevance, ranking, information retrieval, recommendations, personalization, or machine-learning-driven products.
• Ability to turn ambiguous customer problems into strategies, roadmaps, requirements, and measurable outcomes.
• Strong command of product analytics, KPIs, experimentation, prioritization, and data-informed decision-making.
• Experience partnering with Engineering, Design, Data, Analytics, Operations, and other business stakeholders.
• Clear, influential communication and sound judgment with senior technical and business leaders.
• Ability to work from hirify.global’s San Francisco office and travel to operating locations, Dallas headquarters, and customers as needed.

Culture & Benefits

• Work in an environment focused on integrity, ownership, innovation, operational excellence, results, diversity, inclusion, and collaboration.
• Participate in a workplace that supports meaningful contribution, professional growth, and diverse perspectives.
• Full-time employment with an annual salary range of $230,000–$290,000.