Senior Technical Account Manager (Microsegmentation)

Location: United States (Remote)

Base salary for US-based candidates: $112,500–$202,500 per year. Compensation for candidates outside the US will vary.

Company

hirify.global provides cloud, edge, security, content delivery, and AI infrastructure through a globally distributed platform.

What you will do

• Lead large customer deployment processes and develop security and performance strategies.
• Act as the primary technical contact for vendor-related issues in front of customers.
• Provide product best-practice and design guidance to improve technical and business outcomes, scale, and performance.
• Work with Support and Engineering to resolve issues and improve customer satisfaction.
• Assist with platform deployment, configuration, customization, and adaptation to customer environments.
• Support integrations between hirify.global Zero Trust solutions and third-party solutions, and brief customers on features and updates while coordinating training.

Requirements

• High School or Bachelor's degree in Computer Science, Engineering, another related field, or equivalent qualifications.
• 7–10 years of experience in technical customer-facing roles such as Technical Account Manager, Solutions Engineer, or Solutions Architect.
• Experience with microsegmentation platforms, EDR, or network security and Zero Trust products.
• Experience working with cloud platforms including AWS, Azure, or GCP.
• Understanding of networking, security, and operating systems including Linux and Windows.

Nice to have

• Experience working with Kubernetes.

Culture & Benefits

• Remote work through the FlexBase program, with flexibility to work from home, in an office, or in a combination of both.
• Healthcare, financial, and well-being benefits.
• 401(k) savings plan, company holidays, paid time off, and sick time.
• Parental leave, employee assistance, and mental and financial wellness support.
• Potential annual bonus or incentive compensation, equity awards, and an Employee Stock Purchase Plan.