Technical Account Manager (Cloud Security)

Location: Remote - USA; applicants must have the legal right to work in the country where the position is based.

Base salary: $103,000–$141,000 USD annually, plus bonus, equity, and benefits.

Company

Wiz provides a cloud and AI security platform that connects code, cloud, and runtime security in a shared context.

What you will do

• Act as a trusted technical advisor and cloud-security expert throughout customer deployment, configuration, operationalization, and ongoing use of the Wiz platform.
• Drive customer adoption, measurable business value, satisfaction, and achievement of security and compliance objectives.
• Manage a book of up to 15 customers, supporting utilization, customer health, renewals, and expansion opportunities in partnership with Sales and Renewals.
• Build relationships with enterprise stakeholders from C-level executives to practitioners and communicate progress through executive briefings and QBRs.
• Represent customer needs internally, capture feature requests and adoption blockers, and coordinate with Product and Engineering.
• Improve the TAM organization by developing documentation, mentoring associate TAMs, building technical expertise, and partnering cross-functionally on process improvements.

Requirements

• 5–8+ years of experience in technical customer-facing roles, ideally supporting a cloud or cloud-security product; relevant backgrounds include Technical Account Management, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineering, or Architecture.
• B.S. in Computer Science, Engineering, or a similar field, or equivalent experience.
• Ability and willingness to navigate ambiguous responsibilities and contribute to refining the TAM motion.
• Strong understanding of cloud services and architecture for at least one CSP: AWS, GCP, Azure, or OCI.
• Familiarity with cloud-security best practices, common threat models, and CNAPP use cases.
• Familiarity with Docker, Kubernetes, DevOps technologies, CI/CD, Infrastructure as Code, Version Control Systems, Linux, Windows, and runtime sensing.
• Strong problem-solving skills, including troubleshooting complex technical issues and driving resolution across internal and external stakeholders.
• Proven experience managing a book of business with 5–10+ customers, building enterprise relationships, driving customer outcomes, and exceeding performance targets.
• Ability to enable customers on the Wiz platform, support multiple communication channels, use CRM and log-analysis systems to monitor customer health, and communicate effectively with stakeholders at all organizational levels.

Nice to have

• CSP certification, such as Certified Solutions Architect or Certified DevOps Engineer.
• Security certification or experience helping organizations address cloud-security challenges.

Culture & Benefits

• Full-time employment with base salary, bonus, equity, and benefits.
• Benefits are provided through Google.
• Work remotely in the USA.
• Visa sponsorship is not available.
• Equal-opportunity employment environment.