Customer Project Manager (Recycling)

Location: Remote, but candidates must be based in Italy, preferably with reasonable access to a major airport; willingness to travel approximately 50% domestically and internationally is required.

Company

TOMRA develops and manufactures sensor-based sorting technologies for the global recycling and waste management industry.

What you will do

• Manage customer projects from contract handover through delivery, installation, commissioning, acceptance, and closure.
• Review contracts, customer requirements, technical specifications, assumptions, dependencies, risks, and escalation topics.
• Coordinate customers, Sales, Engineering, Supply Chain, Logistics, Service, plant builders, partners, and other stakeholders.
• Provide technical guidance on site readiness, installation requirements, plant layouts, and complex recycling project topics.
• Monitor progress, payment milestones, budgets, cost deviations, and post-cost calculations, escalating issues when needed.
• Complete documentation, closure reporting, Service handover, lessons learned, and continuous improvement activities.

Requirements

• Native Italian fluency and strong professional proficiency in English.
• Based in Italy, preferably within reasonable access to a major airport, with willingness to travel approximately 50% including domestic and occasional international travel.
• Experience in project management, industrial project coordination, technical customer support, field service, plant operations, recycling, machinery, or another relevant industrial environment.
• Ability to read and interpret technical drawings and understand technical project documentation.
• Good systems discipline and ability to work with ERP, CRM, project management software, and standard reporting tools.
• Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Environmental Process Engineering, Recycling Engineering, Process Engineering, or a related technical or engineering field; equivalent relevant professional experience may also be considered.
• Ability to plan, coordinate, follow up, and escalate project activities while supporting timely, high-quality, customer-focused delivery.
• Customer orientation, stakeholder management, clear communication, disciplined follow-up, constructive escalation, and understanding of technical requirements, drawings, installation logic, and site preparation.

Culture & Benefits

• Remote workplace arrangement for a role based in Italy.
• Work in a purpose-driven environment focused on innovation, sustainability, collaboration, and continuous improvement.
• Inclusive workplace committed to diversity and equal opportunity.
• Opportunity to contribute to growth, innovation, and sustainability in the Italian recycling market.

Hiring process

• Submit a CV and a short motivation letter in English describing your background and interest in the position and TOMRA.