Enterprise Account Manager (Telecommunications)

Location: In-person in Anchorage, Alaska, United States; frequent travel within the assigned territory is required. The role may occasionally require work outside core hours, including weekends and holidays.

Company

hirify.global provides communication and technology services, including telemedicine and online education connectivity, to communities across Alaska and North America.

What you will do

• Develop and maintain long-term relationships with key decision-makers in strategic enterprise accounts.
• Conduct field sales calls and account reviews, manage service contracts, and drive revenue, margin improvement, and customer retention.
• Identify and position products and services, prepare proposals, and collaborate with solutions engineers to deliver customized solutions.
• Build the assigned-territory sales pipeline, qualify leads, close new business, and meet or exceed sales goals and KPIs.
• Collaborate with Product, Engineering, Customer Service, and other internal teams from pre-sales through post-sales support.
• Advocate for customers, troubleshoot issues, report sales and market insights, and share customer requirements for product development.

Requirements

• High School diploma or equivalent.
• Bachelor’s degree in Marketing, Business, Economics, or a similar field.
• At least four years of progressively responsible sales or account-management experience, including two years in customer service or business-to-business sales with consistent achievement of sales goals and two years developing proposals. Relevant work experience and/or education may substitute for the required years on a year-for-year basis.
• Valid driver’s license, proof of insurance, satisfactory driving record, and successful completion of a Defensive Driving course.
• Strong verbal and written communication, active listening, proposal development, customer relationship management, consultative sales, contract negotiation, and problem-solving skills.
• Computer proficiency with Outlook, Teams, Word, Excel, and Salesforce CRM.
• Ability to work independently and collaboratively, meet sales targets, maintain accurate records, handle customer issues, and work in a fast-paced, goal-oriented environment.
• Ability to travel frequently within the assigned territory, work assigned shifts, use a standard office or home-office setting, and respond to business emergencies outside core hours when required.

Nice to have

• Experience in telecommunications or enterprise technology sales.
• Relevant telecommunications or job-specific certifications.

Culture & Benefits

• Work in a customer-focused environment supporting communication and technology services for Alaskan communities.
• Collaborate with a diverse workforce and customers while following hirify.global’s conduct, compliance, safety, and security standards.
• Operate in a 24/7 business environment providing critical services, with possible emergency after-hours contact.
• Equal employment opportunity is provided without regard to protected characteristics.