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TL;DR
Commercial Sales - Expansion (B2B SaaS): Expanding adoption and spend among existing mid-market customers by connecting ClickUp workflows to business outcomes, with an accent on renewals, consultative selling, and multi-stakeholder account growth. Focus on building qualified expansion pipeline, forecasting opportunities, and leading customer workshops across EMEA.
Location: Remote, United Kingdom; supporting customers across EMEA during relevant EMEA business hours.
Salary: £110K–£130K annually.
Company
ClickUp is building an AI-native workspace that unifies tasks, documents, chat, calendar, and enterprise search for workplace productivity.
What you will do
Expand adoption and spend among existing mid-market customers by connecting ClickUp workflows to business outcomes.
Build product and platform fluency and communicate ClickUp services, use cases, and value propositions.
Manage renewal schedules with at least six months of visibility and develop expansion opportunities.
Lead virtual and on-site workshops to strengthen customer capability, empower users, and uncover workflow needs.
Build 2–3x qualified expansion pipeline coverage and maintain evidence-based forecasts with opportunity context, risks, next steps, and customer commitments.
Partner with Customer Success, Renewals, Solutions Engineering, and Revenue Operations on account plans, workshops, and expansion opportunities.
Requirements
Experience in quota-carrying B2B SaaS sales with ownership of expansion, upsell, or cross-sell outcomes.
Demonstrated record of meeting or exceeding sales targets, with the ability to explain pipeline and deal actions that drove results.
Strong discovery, consultative selling, value framing, and customer presentation skills.
Experience managing customer relationships and multi-stakeholder opportunities through a defined sales process.
Strong renewal, pipeline, CRM, and forecast discipline with reliable follow-through.
Customer-first approach, bias for action, self-awareness, and willingness to learn from coaching and feedback.
Clear written and verbal communication skills, including the ability to lead virtual and on-site customer workshops.
Ability to work with customers and partners during relevant EMEA business hours.
Nice to have
Experience selling workflow, productivity, collaboration, project management, CRM, or other horizontal SaaS products.
Experience growing adoption across multiple teams or business units within mid-market customers.
Familiarity with structured qualification, account planning, or value-selling methods.
Experience supporting customers across the UK or broader EMEA market.
Culture & Benefits
Remote work approved for the United Kingdom.
Equity, 401(k), health, dental, and vision insurance.
Spending accounts, life and disability coverage, paid parental leave, and flexible paid time off.
Enhanced employee assistance program and employee wellness stipend.
Professional development stipend.
AI fluency is evaluated during hiring, and team members are expected to leverage AI daily.
Hiring process
AI fluency is evaluated as part of the hiring process.
Compensation expectations may be discussed during interviews, with compensation dependent on factors including geographic location, interview performance, experience, education, and skills.
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