Expand Sales Manager, North America (SaaS)

Location: Remote in the United States, Belgium, Denmark, Finland, Germany, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden, or Switzerland. Up to 25% travel may be required for customer meetings, team offsites, and company events.

Base pay: $150,000–$200,000 per year, plus equity and commission.

Company

Global work platform providing AI-powered infrastructure for hiring, paying, and managing employees in more than 185 countries.

What you will do

• Lead the North American Account Management team and own performance across retention and expansion.
• Coach and develop Account Managers through 1:1s, account reviews, deal support, hiring, onboarding, and ongoing development.
• Own renewal outcomes, account growth, customer revenue performance, and structured account planning.
• Build senior stakeholder relationships across key accounts and strengthen long-term customer value.
• Use data to identify churn risks, expansion signals, and customer trends; improve Sold-to-Invoice conversion and reduce post–Closed Won friction.
• Ensure disciplined CRM usage, clear account ownership, cross-functional customer growth initiatives, and automation or AI adoption.

Requirements

• Proven experience owning post-sale revenue, including renewals and account growth.
• At least 5 years of experience leading and scaling Account Management or post-sale teams.
• Strong commercial mindset focused on both retention and growth.
• Strong stakeholder management skills with internal and external stakeholders.
• Data-driven approach with the ability to identify risks and opportunities early.
• Passion for building and developing high-performing teams.
• Comfort operating in a fast-paced, evolving environment.

Nice to have

• Experience in EOR, global payroll, HR tech, or similar SaaS environments.

Culture & Benefits

• Flexible time off.
• Parental leave.
• Health and dental insurance where applicable.
• Retirement savings and an employee incentive plan.
• Equity as part of the compensation package.
• Inclusive workplace focused on accountability, impact, collaboration across borders, and long-term customer value.

Hiring process

• 30-minute interview with the Hiring Manager.
• 45-minute 30-60-90 exercise.
• 30-minute interview with the Department Executive.