Senior Manager, Revenue Operations & Strategy (Healthcare Technology)

Location: United States East Coast — Remote; Conshohocken, Pennsylvania

Company

hirify.global develops clinical trial technology that helps keep life-changing studies moving.

What you will do

• Own the commercial reporting cadence covering bookings, pipeline, forecast, attainment, KPIs, and the weekly sales flash.
• Turn Salesforce and connected commercial data into performance views by segment, product, region, team, and account.
• Explain performance changes, emerging risks, and recommended actions in executive updates, board materials, and forecast discussions.
• Serve as the Salesforce data expert for Revenue Operations, diagnosing data issues and defining requirements for administrators and system owners.
• Lead the commercial side of commission and incentive plan design, model plan options, document mechanics, and ensure accurate system representation.
• Connect Salesforce with call recording, forecasting, BI, and sales engagement tools; support commercial stakeholders and drive ambiguous initiatives through adoption.

Requirements

• At least 6 years of experience in Revenue Operations, Sales Operations, Commercial Strategy & Operations, GTM Operations, or commercial analytics within a complex B2B or B2B2C business.
• Experience in healthcare technology, life sciences, eClinical, clinical trial technology, or a CRO is required.
• Bachelor’s degree or equivalent combination of education and experience.
• Deep, hands-on Salesforce fluency, including reasoning about the data model, designing reporting structures, and diagnosing data issues; admin certification is not required.
• Experience owning or materially improving bookings, pipeline, forecast, attainment, or executive reporting.
• Hands-on experience designing, modeling, or governing sales compensation, quota, or incentive plans.
• Advanced Excel or comparable modeling skills and comfort working with imperfect data.
• Experience with connected commercial tools such as call recording, forecasting platforms, BI, or sales engagement systems.
• Clear, concise writing and confidence presenting to executives and board-level audiences.
• Current, practical use of AI tools to improve the quality, speed, or scale of work.

Culture & Benefits

• Remote role for the US East Coast.
• Works directly with the VP of Revenue Strategy & Operations and partners across Sales, Finance, Marketing, Customer Success, Product, and executive leadership.
• Hands-on mentorship and daily use of AI to improve work speed and quality.
• Emphasis on trusted data definitions, self-service reporting, clear ownership, responsiveness, and cross-functional collaboration.