Channel Account Manager (SaaS)

Location: United States; remote, hybrid, or office-based work available depending on preference

Company

hirify.global is a B2B SaaS identity company providing identity verification, biometrics, payment card intelligence, fraud detection, and continuous identity control solutions.

What you will do

• Own day-to-day commercial relationships with assigned strategic OEM, regional identity verification, and reseller partners, including proactive renewal management.
• Grow revenue, usage, and adoption through upselling, cross-selling, and additional services such as Verify and GenAI offerings.
• Engage new and smaller partners from first contact through ramp, including inbound mid-market and regional partners.
• Enable partner sellers with sales assets, tools, joint-selling support, and training.
• Build account plans, run business reviews, manage pipeline visibility and forecasts, and support informed commercial decisions.
• Represent partner feedback internally, involving Product and Engineering for requests and the Head of Channel for pricing, contracts, and structural issues; route technical questions to the Technical CSM.

Requirements

• 5+ years of channel, partner, or account management experience in B2B technology or SaaS, with identity verification, fraud, or a similar industry experience.
• Demonstrated success developing new business opportunities, acquiring partners, or expanding channel networks.
• Experience growing revenue within existing partner accounts through upselling, cross-selling, and strategic account development.
• Track record of growing usage and closing upsell and cross-sell opportunities with existing partners.
• Experience enabling partner sales teams through training, materials, and joint selling.
• Experience closing new channel partners.
• Comfort managing sales pipelines, forecasts, and commercial activities with CRM tools.
• Ability to work independently across several regions and time zones.

Nice to have

• Experience in identity verification, fraud prevention, KYC, authentication, AML, or related technology sectors.
• Familiarity with OEM, white-label, embedded technology, or reseller partnership models.
• Experience developing partnerships across international markets, particularly LATAM, APAC, EMEA, or MEA.
• Experience collaborating with technical customer success, solutions engineering, or Product teams.

Culture & Benefits

• People-first, high-performing culture focused on growth, learning, and rewarding success.
• Flexible remote, hybrid, or office-based work arrangements depending on preference.
• Unlimited PTO and region-specific benefits.
• Equity.
• Equal opportunity workplace committed to diversity and inclusion.

Hiring process

• Submit a resume through the application process.
• Applications are welcomed from candidates who do not match every requirement.