Account Manager, Mid-Market (SaaS)

Location: Hybrid, onsite Tuesday–Thursday at the Downtown Boston, MA office, United States.

Salary: $100,000–$140,000 annual base salary, plus eligible variable compensation. Bonus or equity may be available.

Company

hirify.global builds uncomplicated, enterprise-grade SaaS for customer and employee experiences, using AI to reduce friction and improve service efficiency.

What you will do

• Own a portfolio of mid-market customers and drive revenue through renewals, upsells, and cross-sells against ambitious sales targets.
• Identify new use cases, additional teams, and expansion opportunities within existing customer accounts.
• Build relationships with decision-makers and executives and act as a trusted business partner.
• Lead deals from discovery through business-case development, negotiation, and close.
• Demonstrate how hirify.global solves customer problems, improves efficiency, and delivers measurable value.
• Maintain an expansion pipeline, forecast accurately, collaborate with Customer Success, Marketing, and Product, and travel as needed for customer relationships.

Requirements

• 5+ years of experience in SaaS sales, account management, or solution-based selling, with a demonstrated record of achieving or exceeding revenue targets.
• Ability to identify account-growth opportunities and convert customer conversations into revenue.
• Commercial skills covering quota ownership, pipeline management, forecasting, and complex sales cycles.
• Confidence engaging senior stakeholders, understanding business challenges, and connecting them to valuable solutions.
• Consultative selling skills, including listening, challenging assumptions, building trust, and advancing opportunities.
• Collaborative and adaptable approach suited to a fast-moving environment and teamwork.

Nice to have

• Experience with CRM, employee experience, customer experience, or IT service management solutions.

Culture & Benefits

• Hybrid work with onsite attendance three days per week from the Boston office.
• Variable compensation in addition to the annual base salary.
• Potential bonus and equity eligibility.
• Inclusive equal-opportunity environment welcoming colleagues from diverse backgrounds.