Senior Solutions Engineer (SaaS)

Location: Hybrid from the Sydney or Melbourne office, Australia.

Salary: AUD 190,000–220,000 per year.

Company

Data and information lifecycle management SaaS product for highly regulated organizations, serving government, finance, and enterprise customers with a focus on secure, well-managed data.

What you will do

• Consult with customers to identify pain points, use cases, and opportunities for hirify.global solutions.
• Design and build technical solutions, proofs of concept, implementation plans, and supporting sales materials.
• Present platform demonstrations and solution proposals to prospects, customers, executives, and technical audiences in person and remotely.
• Prepare commercial proposals and respond to RFPs, RFIs, and other proposal requests.
• Partner with sales to qualify leads, convert opportunities, grow accounts, and support upselling.
• Collaborate with product, marketing, engineering, and field teams on product enhancements, customer deployments, enablement, documentation, and technical events.

Requirements

• Experience in a solutions engineering or sales engineering role at a fast-growing SaaS technology company, preferably with market presence in government, finance, or highly regulated industries.
• Strong technical, interpersonal, communication, presentation, and demonstration skills.
• Commercial mindset and passion for finding innovative technical solutions to customer problems.
• Ability to work directly with prospects, customers, and executives.
• Ability to manage a high volume of activities with varying priorities.
• Excellent analytical and problem-solving abilities.
• Police background check required for employment.

Nice to have

• Experience in Enterprise Content Management or Content Services.
• Experience leading enterprise SaaS technical sales, implementations, or equivalent Professional Services work.
• Exposure to pricing, revenue management, and quote or bid practices.
• Deep knowledge of Records Management, Privacy, and Data Compliance principles for enterprise and government customers.
• Understanding of enterprise application concepts, architecture, database objects, and integration technology capabilities.
• Experience with enterprise clients in highly regulated industries such as government, finance, or oil and gas.
• Bachelor’s or Master’s degree in computer science or a related field.

Culture & Benefits

• Hybrid work from the Sydney or Melbourne office.
• Supportive, collaborative, and transparent working environment.
• Fast-paced environment with opportunities to contribute thought leadership and continuously improve pre-sales functions.
• Opportunity to represent the developer platform at conferences, technology meetups, and user meetups.
• Equal opportunity employment.

Hiring process

• Apply with a CV through the application system.
• Police background check required before employment.
• Artificial intelligence tools may support application, resume, and response review, while final decisions remain with human reviewers.