Customer Solution Manager (Energy)

Location: Hybrid (remote/office), Petaling Jaya, Selangor, Malaysia

Company

Energy technology organization focused on low-emission power generation, service, decarbonization, modernization, and digitalization across more than 90 countries.

What you will do

• Lead solution management activities for a digital ecosystem, developing concepts from design through commercialization with cross-functional teams.
• Define and promote integrated solution concepts, facilitate customer co-creation sessions, and drive pre-sales engagements.
• Develop market-entry strategies, go-to-market plans, and business opportunities across existing and new segments and geographies in ASEAN.
• Build senior-level relationships with utility, industrial, renewable developer, EPC, and data center customers.
• Position asset performance, operational optimization, predictive maintenance, AI-enabled insights, energy management, and integrated connectivity, platform, application, and managed-service solutions.
• Support new business models and strategic partnerships to accelerate growth.

Requirements

• Bachelor's degree in engineering and 15+ years of experience in power generation, oil and gas, industrial, energy, automation, or related sectors.
• Strong exposure to consultative selling of controls and digitalization solutions.
• Proven success originating, developing, and closing complex, high-value opportunities in energy, infrastructure, industrial automation, software, or digital technology markets.
• Strong customer engagement and consultative selling capabilities, including identifying customer challenges, creating value-driven solutions, and building long-term relationships.
• Deep expertise in digital and control solutions for power generation and energy management, including SCADA, DCS, control systems, energy management, asset and fleet management, performance optimization, and renewable or hybrid integration solutions.
• Entrepreneurial and growth-oriented mindset, with experience driving digital innovation, co-creating solutions with customers, and translating business needs into scalable commercial offerings.
• Strong cross-functional leadership and stakeholder management skills, with the ability to align diverse teams, influence decisions, and deliver results in matrix organizations.
• Excellent communication and solution management capabilities.

Culture & Benefits

• Flexible hybrid working arrangement.
• Personal development opportunities across multiple facets of the energy industry and energy transition.
• Opportunities to develop technical skills and gain management exposure.
• Learning platform supporting professional growth.
• Inclusive international environment with more than 130 nationalities.