Healthcare Leader (AI)

Location: On-site in New York City or San Francisco, United States. Willingness to travel for executive meetings, industry events, and strategic opportunities is required.

On-target earnings: $240K–$300K plus equity.

Company

Decagon provides a conversational AI platform that enables enterprises to deliver customer experiences through AI agents across voice, chat, email, SMS, and other channels.

What you will do

• Shape healthcare growth by identifying priority segments, accounts, use cases, and partnerships across the U.S. healthcare market.
• Build trusted relationships with C-suite executives, senior decision-makers, operators, and industry leaders across Payer, Provider, Life Sciences, and Health Tech.
• Originate and accelerate enterprise opportunities with the founders and healthcare go-to-market teams, aligning business, clinical, technology, and compliance stakeholders.
• Identify high-value applications for AI agents across claims, member and patient experience, patient access, contact centers, pharmacy, and care management.
• Develop partnerships with consulting firms, systems integrators, EHR and health-tech platforms, contact center and BPO partners, and industry associations.
• Represent Decagon through executive briefings, industry conferences, private events, and partner meetings, and translate market feedback into positioning, product, trust, and compliance recommendations.

Requirements

• 8–10 years of experience in healthcare, health technology, strategic growth, business development, or partnerships, with a track record of driving commercial outcomes.
• Strong understanding of the U.S. healthcare ecosystem, including healthcare economics, operational challenges, and enterprise technology buying processes, with meaningful expertise in one or more of Payer, Provider, Life Sciences, or Health Tech.
• Established relationships with senior healthcare executives, operators, and industry partners, with credibility to engage C-suite leaders and key decision-makers.
• Demonstrated ability to develop executive relationships and convert them into strategic partnerships, enterprise opportunities, and measurable business growth.
• Ability to identify high-impact AI applications across healthcare operations, including member and patient experience, claims, patient access, contact centers, and care management.
• Familiarity with healthcare regulatory, privacy, and security requirements, including HIPAA, PHI, and BAAs, and ability to engage clinical, legal, and technology stakeholders.
• Strong executive presence, commercial judgment, and communication skills, with the ability to influence business, clinical, and technical stakeholders.
• Entrepreneurial mindset, ability to set priorities and operate independently, and ability to execute in a fast-moving environment.
• Willingness to travel for executive meetings, industry events, and strategic opportunities.

Culture & Benefits

• In-office work environment focused on excellence and velocity.
• Medical, dental, vision, life insurance, disability, and retirement benefits for full-time employees.
• Parental leave and fertility and family-building benefits through Carrot.
• Monthly wellness and lifestyle stipend, daily office lunches and snacks, and a take-what-you-need vacation policy subject to local requirements.