IT Systems Engineer I

Location: Lake Forest, Illinois, United States; onsite

Starting salary: $70,400–$75,000 per year

Company

hirify.global is a Fortune 500 packaging and paper company serving customers through corrugated packaging and white paper operations, with approximately 15,000 employees across more than 100 locations in the United States.

What you will do

• Support computers, laptops, tablets, servers, mobile units, and virtual machine environments.
• Support network infrastructure, including switches, TCP/IP, VLANs, DHCP, SSH, wireless technologies, and traffic capture tools.
• Administer and support VMware, Microsoft Server, Windows desktop and server operating systems, SCCM, and Active Directory.
• Support Microsoft 365 applications, including Outlook and Microsoft Teams.
• Investigate and resolve help desk service requests using help desk software.
• Evaluate and prioritize multiple tasks, deadlines, and information requests while communicating with departments across the company.

Requirements

• IT knowledge covering computers, laptops, tablets, servers, mobile units, and virtual machine environments.
• Knowledge of networks, including network switches, TCP/IP, packet capture software, VLAN concepts and configuration, DHCP, and SSH.
• Knowledge of VMware and Microsoft Server environments.
• Experience with Microsoft SCCM, Active Directory, Microsoft 365, Outlook, and Microsoft Teams.
• Experience investigating and resolving help desk service requests and using help desk software.
• Experience in a manufacturing environment.
• Literacy in Windows desktop and server operating systems.
• Strong organizational, verbal, and written communication skills, with the ability to handle numerous details, deadlines, and requests.
• Ability to adapt, work effectively and independently in a fast-paced, multitasking environment, and prioritize tasks for efficiency and completeness.

Nice to have

• Veeam backup experience.

Culture & Benefits

• Paid holidays.
• Medical, dental, and vision coverage available to employees and dependents after the first 30 days of employment.
• Life, AD&D, and disability coverage automatically provided upon hire.
• 401(k) plan with pre-tax and Roth contribution options and employer matching contributions.
• Equal Opportunity Employer.