Learning Specialist (SaaS)

Location: Hybrid in Atlanta, Georgia, United States, with 3 days per week in the Atlanta office. The contract opportunity extends to January 2028.

Company

hirify.global provides cloud-based SaaS for procurement, budgeting, payments, and grants management for public sector and government organizations across North America.

What you will do

• Design and develop customer-facing eLearning courses, tutorials, presentations, and handouts for SaaS products.
• Own the webinar program, including content planning, logistics coordination, live delivery support, and post-session follow-up.
• Partner with subject matter experts and cross-functional teams to identify customer learning needs and convert complex product information into clear, actionable content.
• Build, organize, and maintain courses, learning paths, and resources in the LMS.
• Use Zoom and Camtasia to record, edit, and produce learning and webinar content to a high quality standard.
• Evaluate training effectiveness across programs, courses, and webinars and drive continuous improvement.

Requirements

• 3+ years of experience developing and delivering training programs, learning experiences, or customer education initiatives.
• Experience building and managing end-to-end webinar programs or virtual learning events, including logistics, facilitation, and follow-up.
• Strong writing, facilitation, and communication skills, with experience making complex content accessible and easy to act on.
• Experience working with an LMS and eLearning authoring tools.
• Ability to manage multiple projects and competing priorities.

Nice to have

• Experience developing learning content for SaaS or software products.
• Hands-on experience with Zoom, Camtasia, or similar video and webinar production tools.
• Familiarity with instructional design standards and accessible content practices.

Culture & Benefits

• Hybrid work with standard hours on office days; arrangements for remaining days depend on the role and manager.
• Twice-yearly additional days attached to long weekends for recharging.
• Community engagement and up to eight hours of paid philanthropy time annually.
• Opportunities for development through budget, mentorship, AI and government technology learning, and internal growth opportunities.
• Regular opportunities to build relationships across a workforce of more than 600 people.